Devoted IT officer with more than 5 years of expertise in overseeing and preserving IT infrastructure, guaranteeing peak security and performance. competent in database management, system administration, and technical assistance, with a strong aptitude for effectively troubleshooting and resolving complicated difficulties. competent in carrying out user training, putting IT policies into practice, and working with cross-functional teams to improve operational effectiveness. Adept in using sophisticated Excel features for reporting and data analysis, and dedicated to keeping up with new developments in technology. Outstanding communicator with a history of increasing user happiness and expediting IT procedures. attempting to use experience to help St. Louis College of Education succeed.