Godwin Agbenu
Accra,Roman Ridge
Summary
A hardworking and positive person with three (3) years of exceptional customer service experience and a lot of interest in a cabin crew position that will allow me to grow both professionally and personally.
Overview
1
1
year of professional experience
Work History
Operations Officer
BAWJIASE AREA RURAL BANK PLC
11.2023 - Current
- Promotes business for the Bank by maintaining good customer relations.
- Answer customer concerns referred by frontline staff.
- Follow bank policies and procedures as they relate to customer transactions.
- Ensures supply of cash for individual teller counters’ needs based on cash limits and business demand.
- Handle customer complaints or direct customers to appropriate parties for assistance.
Cashier/Bartender
GS PLAZA CHINESE HOTEL
- Taking food and drink orders
- Answering questions about the menu and giving advice when needed
- Serving food and drinks
- Handling payment and cleaning tables
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Waiter
MERCY'S KITCHEN
- Taking food and drink orders
- Answering questions about the menu and giving advice when needed
- Serving food and drinks
- Handling payment and cleaning tables
- Handling complaints and making sure customers are happy
Education
BA - Publishing Studies, Marketing
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi, Ghana 11.2022
Business Management -
ST. JOHNS SCHOOL
Sekondi, Takoradi 06.2017
Skills
- Good communication skills
- Customer Relations
- Positive and friendly disposition
- Responsible and professional attitude
- Able to adjust to various working conditions
- Able to work well with a variety of people from various nations and age ranges
Timeline
Operations Officer
BAWJIASE AREA RURAL BANK PLC
11.2023 - Current
Cashier/Bartender
GS PLAZA CHINESE HOTEL
Waiter
MERCY'S KITCHEN
BA - Publishing Studies, Marketing
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Business Management -
ST. JOHNS SCHOOL
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