
Purpose-driven professional with extensive experience in leadership, youth mentorship, and spiritual development. Expertise in emotional intelligence and intentional communication, fostering personal and academic growth in young individuals. Proven ability in critical research, troubleshooting, and technology support, ensuring system viability and performance. Strong collaboration skills with IT teams, specializing in software development, network administration, and data analysis for successful project outcomes.
• Supported cross-functional technology operations across data, systems, integrations, and product support
• Assisted in system monitoring, troubleshooting incidents, and documenting resolutions to improve platform reliability
• Contributed to data collection, cleaning, and basic analysis to support reporting and decision-making
• Participated in integration-related tasks, collaborating with teams to test features and resolve issues
• Engaged in strategy discussions and team meetings, contributing research and insights on process improvement
Worked on the implementation of ISO 27001