Godly Ruth Eshun

1 Coordinate and oversee the end-to-end ocean import process for full container load (FCL) shipments, ensuring timely and accurate execution of all import activities

2 Collaborate with customers to obtain shipping instructions, documentation, and necessary information for customs clearance and import compliance

3 Liaise with carriers, freight forwarders, and other service providers to secure bookings, monitor shipment status, and resolve any transportation-related issues

4 Prepare and submit import documentation, including bill of lading, commercial invoices, packing lists, and customs declarations, ensuring compliance with regulatory requirements

5 Coordinate with customs brokers and agents to facilitate smooth customs clearance and ensure adherence to import regulations and requirements

6 Track and monitor shipment milestones, providing timely updates to customers and internal stakeholders

7 Proactively address and resolve any operational issues or exceptions that may arise during the import process

8 Ensure accurate and timely data entry in relevant systems and maintain proper documentation for record-keeping purposes

9 Collaborate with cross-functional teams, including sales, customer service, and operations, to ensure seamless communication and customer satisfaction

10 Stay updated on industry regulations, market trends, and best practices in ocean freight forwarding and customs compliance

11 Proficient in using MS Office applications

Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams

12 Strong attention to detail and organizational skills, with the ability to prioritize tasks and meet deadlines

13 Problem-solving and critical-thinking abilities to address operational challenges and provide efficient solutions

14 Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities