Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GLORIA ADONGO

ACCRA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Office Administrative Assistant

Cosmopolitan Logistics Limited
02.2021 - Current
  • Managed high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
  • Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing risk of errors or missed deadlines.
  • Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
  • Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
  • Maintained detailed records of all shipments and transactions, providing accurate basis for reporting and analysis purposes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Responded to inquiries from callers seeking information.

Administrative Assistant

Arms Of God International School
01.2020 - 12.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

Bachelor of Arts - Procurement And Supply Chain Management

University of Cape Coast
Cape Coast, CP
09.2027

No Degree - Freight Forwarding

Ghana Institute of Freight Forwarders
Tema, AA
04.2021

Skills

  • Verbal Communication
  • Schedule Management
  • Document Preparation
  • Scheduling appointments

Languages

English
Limited Working
French
Elementary

Timeline

Office Administrative Assistant

Cosmopolitan Logistics Limited
02.2021 - Current

Administrative Assistant

Arms Of God International School
01.2020 - 12.2021

Bachelor of Arts - Procurement And Supply Chain Management

University of Cape Coast

No Degree - Freight Forwarding

Ghana Institute of Freight Forwarders

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GLORIA ADONGO