Gilbert Boahene Sintim
Accra
Summary
Dynamic and results-oriented professional with a proven track record at Electricity Company of Ghana, enhancing customer satisfaction and streamlining operations. Skilled in strategic planning and excellent communication, adept at fostering strong relationships and delivering high-quality, tailored solutions. Demonstrates adaptability and attention to detail, significantly contributing to team success and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
National Service Person
Electricity Company of Ghana
Mampong, Eastern Region
10.2023 - Current
- Assisted call-in customers with questions and orders.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Assistant Researcher
Spatarial Construction
Accra
06.2022 - 12.2022
- Prepared comprehensive literature reviews on relevant topics, informing study design decisions and enhancing overall understanding of subject matter.
- Gathered and organized information for research purposes.
- Ensured strict adherence to ethical guidelines throughout all research activities, upholding the integrity of the scientific process.
- Developed strong working relationships with colleagues, fostering a collaborative environment that promoted high-quality research output.
- Boosted the quality of research findings through meticulous attention to detail and thorough review of data.
Sales Agent
Danlit Mineral Water
Takoradi
03.2020 - 04.2021
- Assisted call-in customers with questions and orders.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Education
Bsc Business Administration - All Business Fields
University of Professional Studies,Accra
Accra10.2023
General Arts
Ghana Secondary Technical School
Takoradi05.2019
Basic Education
Woodbridge International School
Takoradi06.2016
Skills
- Fast learner
- Adaptability
- Attention to Details
- Cross-cultural understanding
- Field Training
- Excellent Communication
- Time Management
- Teamwork and Collaboration
Accomplishments
- Achieved accumulating a lot of income through effectively helping with the new ECG operations
Affiliations
- WOSA
- The Giants Association of Ghana
- UPSA Alumni
- Presbyterian Church of Ghana
Certification
Certificate of Participation in Business seminars, UPSA
Additional Information
Referees;
Mrs. Ellen Agyekum.
Manager,
Electricity Company of Ghana.
Accra East, Mampong.
+233 50 201 1666
Mrs. Philipinne Klutse.
Human Resource Manager,
Electricity Company of Ghana.
Accra East, Mampong.
+233 24 3639 248
Mr. Kelvin Solomon Oduro
CEO,
Spatarial Construction.
Accra.
+233 24 420 4515
Languages
English, French, Twi and Fante
Upper intermediate (B2)
Timeline
National Service Person
Electricity Company of Ghana
10.2023 - Current
Assistant Researcher
Spatarial Construction
06.2022 - 12.2022
Sales Agent
Danlit Mineral Water
03.2020 - 04.2021
Bsc Business Administration - All Business Fields
University of Professional Studies,Accra
General Arts
Ghana Secondary Technical School
Basic Education
Woodbridge International School