GIFTY SENA AKOSUA AGBLEY
Y 294 Fork Street Kasoa
Summary
Forward looking HR Manager with 16 years of experience. Strong background in building successful organizations and HR departments from the ground up. Skilled at guiding diversity recruiting initiatives and providing employee resources to support the growth of enterprise organizations. Thorough knowledge of project coordination and scheduling by leveraging on leadership expertise to collaborate with team members. Quickly adapt to new work challenges and industry conditions.
Overview
21
21
years of professional experience
Work History
Human Resources and Administrative Manager
Citadel Of Faith Worship Ministries Int.
2022.07 - Current
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Develop and monitor HR strategies, systems and procedures
- Manage compensation ensuring internal equity and compliance and benefits
- Oversee and manage a performance appraisal system that drives high performance
- Managing daily operations and maintaining office supplies and records
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Coordinating, planning and executing church events and projects
- Assisting the church Accountant to create budget, pay bills, track and record church income from donations and sales
- Prepares the payroll for all employees of the church
- Handling church communications and publications, creating and distributing bulletins and newsletters
- Overseeing church facility maintenance and security operations
- Keeps the pastor's appointment calendar and the calendars of associate pastors and other staff members
- Managed master church calendars, coordinating meetings and appointments to maximize availability and effectiveness.
- Managed the church schedule for use of the hall, equipment and facilities and enforcing church policies for facility use
- Building and maintaining relationships with the congregation and community.
Chief Executive Officer
Revel Events & Rentals Limited Company
2017.08 - Current
- Managing operational and administrative functions to ensure specific projects are delivered efficiently
- Established foundational processes for business operations.
- Providing leadership, motivation, direction and support to the team
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Ensuring excellent customer service and quality delivery
- Delivering event projects on time, within budget to meet expectations of clients
- Setting, communicating and maintaining timelines and priorities on every project
- Maintaining and developing client relationships
- Managing supplier relationships
- Travelling for onsite inspections and project managing events
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Being responsible for all project budgets from start to finish
- Responsible for staff selection and recruitment
- Identifying training and development needs of staff
- Oversight of all aspect of staff performance; performance evaluation and progressive disciplining
- Manage wages and benefits administration
- Health and Safety management
- Logistics and Asset management.
General Manager, Human Resources
Mute Swan Capital Ltd
2019.11 - 2022.04
- Overseeing full recruitment cycle
- Ensure hiring of Managers, Executives, Staff, Graduate Trainees, DSAs is completed in line with manpower budget and agreed timelines
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Providing specialist information and guidance to employees and managers on HR policy and practice and employment law
- Develop, articulate, and assist with the implementation of mid-and-long term strategies based on company directives & business objectives
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Build a motivated and productive workforce through employee engagement in initiatives including basic team building events and develop programs to build employee loyalty at all levels
- Work with HODs and develop Training & Development objectives and monitor training programs
- Draw up workforce plans on regular basis, discuss with the CEO and communicate approved plans, and conducting placement activities for approved vacancies
- Partner with business leaders to identify top talent and develop training plan to ensure a succession pipeline in line with business strategy.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Drove the successful execution of all company projects while closely managing costs/budgetary constraints associated with such activities.
- Organized company-wide events such as holiday parties or team-building outings, promoting a positive corporate culture and boosting overall employee morale.
Director, HR & Corporate Affairs
African Guaranty Trust Microfinance Ltd
2012.04 - 2017.07
- Manage all recruitment activities within company in line with hiring policy including but not limited to keeping candidate pool of active suitable candidates for any role
- Consult and assist line managers throughout recruitment process to ensure consistency in the process, and salary parity requirements within company salary bands
- Conduct all onboarding activities to ensure new hires are inducted into the Company on time
- Ensure all offboarding is done in a consistent manner as per the off-boarding process as outlined by the company
- Assist with development, reviewing and implementation of all company human capital policies that are in line with best practice and labour laws
- Communication of any policy changes to staff
- Update the information in the Company's Human Resources Manual as required from time to time
- Ensure that all employees have read the Human Resources Manual and have signed copies on file to reflect same
- Drive career progression whilst maintaining effective reviews of promotions and succession planning
- Creation of annual training and development plans against budgets as assigned annually
- Assess developmental needs of staff members, consult and include in the annual training plans
- Coordinated training initiatives to ensure employees remained up-to-date on industry standards and best practices.
- Keep an updated register of training interventions that have been done together with attendance registers
- Lead disciplinary and grievance processes in accordance with the Company's disciplinary process
- Lead investigations of employee issues that need to be resolved, manage any hearings that may arise and sign off on all as required
- Have a deep understanding of the relevant labour laws within the country and advice as and when required
- Ensure employee rewards are competitive on the market to retain staff
- Oversee effective roll-out of Performance Management Systems, including goal setting, mid-year reviews, annual appraisals, and the compensation revision process, and ensure strong adherence to approved procedures and guidelines
- Hosting performance mediation meeting to determine employee confirmation, promotion, extended probation or dismissal
- Implement team building and other relevant activities to ensure staff are motivated, feel connected and are living the values of the company
- Develop and sustain the organization's culture, values and reputation
- Maintain good relations with employees, shareholders, regulatory bodies
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Championed diversity initiatives, fostering an inclusive environment that embraced differences in background and perspective.
- Responsible for organizational branding needs
- Managed all company assets, logistics and projects
- Followed programs and projects closely to assess effectiveness and make proactive changes to meet changing demands.
- Successfully negotiated favorable contracts with vendors for benefits packages, reducing overall costs for the organization.
- Organized company-wide events such as holiday parties or team-building outings, promoting a positive corporate culture and boosting overall employee morale.
- Secretary to BoD / EXCO.
HR & Administrative Manager
Checkpoint Ghana Limited
2008.01 - 2012.03
- Managed a staff strength of three hundred (300) workers
- Responsible for staff selection, recruitment and orientation
- Identifying training and development needs of staff together with line managers
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Oversight of all aspect of staff performance; performance evaluation and progressive disciplining
- Administration of wages and salaries - compensation & total reward
- Prescription and execution of disciplinary measures in line with the Labour Act 2003 (Act 651)
- Processing of workmen compensation claims
- Liaising between the Company and HR related stakeholder organization such as the Labour Commission, Factory Inspectorate, SSNIT, etc
- Responsible for all administrative issues and other specific assignments
- Implement Service Level Agreement for all printing projects.
- Collaborated with senior management to develop succession planning strategies, ensuring long-term stability and growth within the organization.
- Implemented flexible work arrangements to accommodate diverse employee needs without compromising productivity or teamwork dynamics.
- Conducted thorough audits of personnel files, maintaining accurate records and ensuring compliance with state and federal regulations.
Client Service / Marketing Executive
Checkpoint Ghana Limited
2003.08 - 2005.10
- Acted as relationship officer between Checkpoint Ghana Ltd and various banks
- Answering enquiries and made sure clients are informed of new developments
- Addressing clients' complaints and ensure clients are happy
- Explain products and services provided to existing and potential clients
- Ensure clients are satisfied with service delivery, perform quality checks and ensure Service Level Agreements are met
- Invoicing of clients
- Promotion of products and customer sourcing
- Supervising inputting of Cheque book requisition coming from all 30 banks
- Proof-read and approve requisition before cheque books are printed.
Education
Master of Business Administration - Human Resources Management
Paris Graduate School of Management
France02.2011
Bachelor of Arts - Psychology With Political Science
University of Ghana, Legon
Accra06.1999
G.C.E Advanced Level - General Arts
Tema Secondary School
Tema06.1994
G.C.E Ordinary Level - General Arts
Chemu Secondary School
Tema06.1992
Skills
- Staff Recruitment and retention
- Human Resource Management
- Strong interpersonal and communication skills
- Strong leadership skills
- Strong organizational skills
- Performance Evaluations
- Training and coaching
- Critical thinking and creativity skills
- Strong negotiation skills
- Team Management
- Project Planning and Budgeting
- Risk Management
- Time and Cost Management
- Budgeting and Expense Monitoring
Affiliations
- Member, Chartered Institute of Human Resource management Ghana
- Member, National Democratic Congress
Volunteer Works
Heal Foundation Ghana – Projects Administrator January 2023 – Present
Help Clean the neighborhood
Provide food, clothes and medical supplies to the homeless
Social intervention outreachesa.
National Democratic Congress - Branch Chairperson August 2022 – Present
Presiding over meetings and representing the branch in all party activities
Responsible for general administration of the branch
Mobilizing members for the party
Chemu Old Students’ Association (COSA ’92) – Organizer January 2021 – Present
Ensure the proper organization/execution of all activities of the group
Assist in the smooth running of the association
Department of Social Welfare, Girls Industrial Home November 1999-August 2000
Taught English Language at the Girls' Industrial School to both inmates and those in the vocational school.
Counseled inmates and taught acceptable behaviours
Adopted behaviour change therapy where reinforcements were given to induce the right behaviour to suit societal norms.
Center for Democratic Development (CDD) July 1999 to April 2000
Research Enumerator
Toured Greater Accra and Volta Regions conducting research for CDD
Electoral Commission, Ghana September 1995
Electoral Assistant - Helped in the 1995 Voters' Registration Exercise
Ghana Library Board, Hohoe December 1994 – September 1995
Assistant Librarian
Helped Issued out books and recorded date of return
Arranged books on shelves according to categories
References
Ernest Asare-Ankomah
Head of Audit
Kinapharma Group
+233547327546
ernest.asare-ankomah@kinapharma.com
Dr. Angela Anarfi Gyasi-Gyamerah
University Of Ghana
Senior Lecturer - Psychology Department
+233264719165
aagyasi-gyamerah@ug.edu.gh
Timeline
Human Resources and Administrative Manager
Citadel Of Faith Worship Ministries Int.
2022.07 - Current
General Manager, Human Resources
Mute Swan Capital Ltd
2019.11 - 2022.04
Chief Executive Officer
Revel Events & Rentals Limited Company
2017.08 - Current
Director, HR & Corporate Affairs
African Guaranty Trust Microfinance Ltd
2012.04 - 2017.07
HR & Administrative Manager
Checkpoint Ghana Limited
2008.01 - 2012.03
Client Service / Marketing Executive
Checkpoint Ghana Limited
2003.08 - 2005.10
Master of Business Administration - Human Resources Management
Paris Graduate School of Management
Bachelor of Arts - Psychology With Political Science
University of Ghana, Legon
G.C.E Advanced Level - General Arts
Tema Secondary School
G.C.E Ordinary Level - General Arts
Chemu Secondary School
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