Dedicated Administrative professional with extensive experience at Rocksters Roofing Systems, excelling in operations management and employee engagement. Proven track record in enhancing workflows and ensuring regulatory compliance, Skilled in negotiation and cross-functional communication, and Committed to delivering impactful organizational improvements.
1. Improve operational workflows by identifying areas of inefficiency and implementing appropriate solutions
2. Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
3. promote a positive work environment and effective leadership to increase team productivity
4. See to regulatory compliance and certification renewals
5. Maintain relationships with partners/vendors/suppliers
3 years’ experience coordinating Cross Departmental functions in alignment with company policies and Managerial Directives. My work outcomes include but not limited to:
· Providing pragmatic and consistent guidance to Managers on the grievance, attendance, disciplinary and performance issues and also investigating grievances and employee complaints to advise and enforce appropriate sanctions and policies when needed.
·Researched and developed customized organizational learning materials for our learning and development program and supervised its implementation and delivery.
·Supervised the curation and implementation of the organizations learning and development program with LinkedIn learning for two consecutive years.
·Providing current and prospective employees with information on policies, job duties, working conditions, wages and opportunities for promotion as well as employment benefits.
· I negotiated and implemented learning's from ILO SCORE program on Gender Equality at the workplace.
·Enforcing the application of Company policies, procedures and practices through training, coaching, one on one communication and policy interpretation.
·Administering benefits and compensation plans of the organization in accordance with performance agreement and contracts.
·Perform all other Human Resource functions within the organization, from Recruitment, Selection, & Onboarding to the exit stage of Employees.
4 years’ experience streamlining organizational processes and procedures and coordinating the day to day administration of the various operational units in the organization.
· Developed Processes and Procedures Guidelines for the various departments and units in the organization
·Analyzed and wrote SOP’s for the various units.
·Performed Administrative functions including Coordinating Companywide communications, maintaining filing systems for company documents, Updating policies and procedures when necessary, Coordinating company events and Managing and supervising employees and third party service providers.
3 years’ experience supervising the overall operations of the procurement function to ensure proper acquisition and disposal of goods, works and services at the most competitive rates as well as coordinating correspondences between the organization, its bankers and foreign suppliers.
·Sourced Suppliers for the organization
· Forecasted stock and reordered where necessary
·Opened letters of Credit for foreign purchases
· Tracked orders from payment to arrival at destination
· Coordinated communication between the organization, Bankers & suppliers.
2 years’ experience coordinating all human resource functions in the group including arranging and monitoring safety and security arrangements and other company assets.
·Coordinated accounts opening process for staff to end table top salary payments.
·Registered the organizations subcontractors and administered contracts of service and agreements.
·Edited and coordinated the printing of organizations employee handbook and guide on policies and procedures.
Coordinated brand activation programs, developing new sales outlets and supervising territorial sales activities.
·Updated & registered all sales outlets within my territory into company's database
·Assisted in recruiting and development of a distribution Centre in my assigned territory
· Supervised daily supply activities of distribution centres and Depots in my assigned Territory
Employee Management
Documentation & Reporting
Regulatory Compliance
Negotiation Skills
Operations Management
Cross functional Communication
Vendor Engagement