Gifty Aubyn

Mr Anokye Ababio

2020.07 - 2023.08

Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
Provided excellent customer service, consistently receiving positive feedback from customers.
Enhanced customer satisfaction by providing friendly and efficient service at the register.
Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
Maintained a clean and organized store environment, leading to increased foot traffic.
Upheld store policies, resulting in a well-regulated shopping experience for all patrons.
Addressed escalated customer complaints professionally while offering appropriate solutions maintaining a positive brand image.
Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
Assisted in training new employees on store procedures and best practices to maintain consistency across the staff team.
Used POS system to process customer cash, credit and debit transactions.
Welcomed customers by determining drink interests and needs.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Checked incoming orders and organized new stock.

Summary