GIFT IKECHI OJI
Toronto
Summary
Results-driven Client Service Representative with basic experience in providing exceptional support in legal settings. Adept at managing client interactions with empathy and professionalism, ensuring a positive experience for all clients. Proven ability to handle sensitive information with confidentiality and maintain meticulous records. Strong problem-solving skills and a passion for helping others, dedicated to contributing to the mission of Legal Aid Ontario. Proficient in legal documentation, and bilingual in English and Basic French. Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Caregiver
CHESLEY PARK RETIREMENT HOME
London
01.2020 - 01.2021
- Managed and maintained comprehensive documentation of resident care plans and medical histories, ensuring accuracy and compliance with legal standards
- Administered medications and meticulously recorded administration details under care plans and regulatory requirements
- Strictly adhered to Chesley Park's policies and procedures, including confidentiality protocols and resident rights, ensuring all actions were legally compliant
- Provided emotional support to residents, recording interactions and interventions to ensure comprehensive documentation of resident well-being and care
Shelter Worker
FLORENCE BOOTH HOUSE FOR WOMEN
Toronto
01.2018 - 01.2020
- Conducted comprehensive intake assessments, collecting and documenting essential client information to ensure accurate records for legal and service needs
- Coordinated with legal aid services and community partners to provide clients with access to necessary legal resources and support
- Monitored and documented client progress, maintaining detailed records in compliance with confidentiality and legal guidelines
- Ensured a safe and secure environment, documenting any incidents and reporting them according to legal and organizational protocols
Hostel Worker
FRED VICTOR TRANSITIONAL HOME FOR WOMEN
Toronto
01.2014 - 01.2018
- Developed and implemented individualized care plans on general support, housing, and access to community resources
- Facilitated legal education workshops and guided accessing legal aid, tenant rights, and other relevant legal services
- Maintained meticulous and confidential records of client interactions, legal services provided, and case progress, ensuring compliance with organizational and legal standards
Education
Diploma in Nursing & Patient Care -
Alison
01.2018
Diploma in Social Work Study -
Alison
01.2018
Hostels Training Center Certificate -
Toronto Hostels Training Center
Toronto, ON, Canada01.2017
Certificate of Completion – PSW Approach to Quality Care -
University of Toronto
Toronto, ON, Canada01.2013
Skills
- Compassionate client care
- Documentation
- Adaptability and flexibility
- Elderly care
- Clinical quality program standards
- Flexible schedule and availability
- COVID-19 safety policies
- Behavioral management
- Care plan management
- Strong ethics
- First aid and safety
- Care plan assessment
- Medication administration
- Multitasking and organization
- Housekeeping tasks
- Social interaction
Certification
- Hostels Training Center Certificate, 2017, Toronto Hostels Training Center, Toronto, ON, Canada
- Certificate of Completion – PSW Approach to Quality Care, 2013, University of Toronto, Toronto, ON, Canada
Accomplishments
- Diploma in Nursing & Patient Care, 2018, Alison, Online Course
- Diploma in Social Work Study, 2018, Alison, Online Course
References
- Melissa Carter, Project Coordinator, Southbridge Health Care LP, 766 Hespeler Roda suite 301, Cambridge, ON, N3H 5LB, (519) 621-8886 Ext 119
- The Salvation Army Florence Booth House, Holiday Inn Express Program, 30 Norfinch Drive, 647-472-0057, jessel.weekes-knights@salvationarmy.ca
Personal Information
Nationality: Canadian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native language
Spanish
Beginner
A1
Interests
Traveling
Obsersation
Walking
Tourism
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteHybridTimeline
Caregiver
CHESLEY PARK RETIREMENT HOME
01.2020 - 01.2021
Shelter Worker
FLORENCE BOOTH HOUSE FOR WOMEN
01.2018 - 01.2020
Hostel Worker
FRED VICTOR TRANSITIONAL HOME FOR WOMEN
01.2014 - 01.2018
- Hostels Training Center Certificate, 2017, Toronto Hostels Training Center, Toronto, ON, Canada
- Certificate of Completion – PSW Approach to Quality Care, 2013, University of Toronto, Toronto, ON, Canada
Diploma in Nursing & Patient Care -
Alison
Diploma in Social Work Study -
Alison
Hostels Training Center Certificate -
Toronto Hostels Training Center
Certificate of Completion – PSW Approach to Quality Care -
University of Toronto
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