GIDEON KWAKU SAFO
TEMA,GHANA
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
3
3
years of post-secondary education
1
1
Certification
Work History
Shop attendant
Nhyiraba Engineering Company Limited
Kumasi
02.2024 - Current
- Delivered personalised customer service with a smile to promote return custom.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Built rapport with new and existing customers to boost client retention.
- Worked energetically to maintain efficient operations during peak trading hours.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Organised displays to promote inventory and encourage customer purchases.
- Prepared invoices for customers with large orders or special sales types.
Education
Bachelor of Science - Bachelor of Technology in Mechanical Engineering
05.2016 - 04.2019
Skills
- Stock management
- POS Systems
- Attention to Detail
- Sales expertise
- Visual merchandising
- Shop management
- Shop opening and closing procedures
Languages
Twi
Native
English
Advanced (C1)
Accomplishments
Consistently met sales targets, improve customer satisfaction ratings.
Certification
English Proficiency.
References
References available upon request.
Timeline
Shop attendant - Nhyiraba Engineering Company Limited
02.2024 - Current
Kumasi Technical University - Bachelor of Science, Bachelor of Technology in Mechanical Engineering
05.2016 - 04.2019
English Proficiency.
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