Summary
Overview
Work history
Education
Skills
Custom
Affiliations
References
Timeline
Generic

Gideon Baffoe Anderson

Summary

Dedicated IT professional with over 4 years of experience in system administration, network management, and technical support. Skilled in configuring and troubleshooting various IT systems, with a strong foundation in computer hardware and software. Seeking to leverage my technical expertise and leadership skills in a challenging System Administrator role.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work history

INFORMATION TECHNOLOGY COORDINATOR

PRESBYTERIAN SENIOR HIGH TECHNICAL SCHOOL, ABURI
11.2021 - Current
  • Oversee and maintain the school's entire IT infrastructure
  • Provide technical support to staff and students
  • Managing the Student Information System
  • Troubleshooting of Computer Systems
  • Planning and undertaking scheduled maintenance upgrades


Trainer/Field Technician

NATIONAL IDENTIFICATION AUTHORITY
11.2017 - 11.2020
  • Train Mobile Registration Workstation Officers and Card Verification Officers on how to use Mobile Registration Workstation for Mass Registration
  • Training Card Verification Officers on how to use CD800 printers
  • Fixing basic problems with CD800 printer
  • Installation and updating of Certificates on Computers
  • Installation of Software on Computers
  • Troubleshooting on the field
  • Recording and reporting daily field records from Database
  • Assigning printers to registration centers and printing records
  • Resolving technical problems using remote tools like TeamViewer
  • Creating accounts for Card Verification Officers
  • Monitoring actions of Card Verification Officers and bringing offenders to check
  • Monitoring records of Registration of applicants and check those who make mistakes
  • Assigning Logical Cards to their respective centers for printing
  • Revoking access of Officers who misconduct themselves
  • Creating Registration Centers and assigning Card Verification Officers to their respective centers.

SYSTEMS ADMINISTRATOR

GOOD FOUNDATION INTERNATIONAL
03.2013 - 10.2017
  • Information, Communication and Technology (ICT) Instructor
  • Troubleshooting and Repairing desktop computers and laptops
  • Planning and undertaking scheduled maintenance of Computer systems
  • Provided technical support and training to staff and students
  • Installing and configuring computer hardware, software, networks, printers, and scanners
  • Installing and maintaining databases


I.T. Project Manager

Youth Advocate Ghana
Nsawam
07.2013 - 10.2017
  • Managed the organization's IT infrastructure
  • Developed and implemented IT strategies aligned with organizational goals
  • Coordinated with stakeholders to define project requirements
  • Ensured timely completion of projects within budget

Education

Bachelor of Science - Information Technology

Ghana Technology University College
Accra
09.2011 - 03.2015

WASSCE -

Koforidua Senior High Technical School
Koforidua
09.2007 - 05.2011

Skills

  • Microsoft SQL Server
  • Hardware configurations
  • Data collection and analysis
  • User Support
  • Operating systems
  • Programming
  • Incident Management
  • IT support


Custom

Database Management, Computer Networking and Cyber Security

Affiliations

  • Computer Networking
  • Database Management
  • Cyber Security

References

References available upon request.

Timeline

INFORMATION TECHNOLOGY COORDINATOR

PRESBYTERIAN SENIOR HIGH TECHNICAL SCHOOL, ABURI
11.2021 - Current

Trainer/Field Technician

NATIONAL IDENTIFICATION AUTHORITY
11.2017 - 11.2020

I.T. Project Manager

Youth Advocate Ghana
07.2013 - 10.2017

SYSTEMS ADMINISTRATOR

GOOD FOUNDATION INTERNATIONAL
03.2013 - 10.2017

Bachelor of Science - Information Technology

Ghana Technology University College
09.2011 - 03.2015

WASSCE -

Koforidua Senior High Technical School
09.2007 - 05.2011

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Gideon Baffoe Anderson