Open To Work
Gideon Peprah
Kumasi
Work Preference
Summary
Customer Service Professional experienced in customer relationship management and issue resolution. Developed innovative strategies that enhanced service quality and ensured customer satisfaction. Focused on delivering exceptional service and fostering strong client connections.
Overview
1
1
Language
2
2
years of professional experience
Work History
Customer service
ABC customer care Ltd.
Kumasi
05.2025 - Current
- Upheld first-rate customer service standards in interactions.
- Developed processes for improving customer service interactions.
- Developed strategies for improving customer service quality.
- Managed customer relationships by providing excellent customer service.
- Identified and resolved customer service issues.
- Documented customer service requests and resolved problems accordingly.
- Delivered customer service support during peak times.
- Provided outstanding customer service to ensure customer satisfaction.
Customer service
ABC customer care Ltd.
07.2026 - 07.2027
- Managed customer relationships by providing excellent customer service.
- Provided outstanding customer service to ensure customer satisfaction.
- Upheld first-rate customer service standards in interactions.
- Developed strategies for improving customer service quality.
- Developed processes for improving customer service interactions.
- Greeted customers, provided customer service and answered inquiries.
Education
Tweneboa Kodua Senior High
Kumasi , Ghana Skills
- Customer service strategies
- Customer relationship management
- Issue resolution
- Service support
- Process development
- Service documentation
Languages
English
Beginner (A1)
A1
Timeline
Customer service
ABC customer care Ltd.
07.2026 - 07.2027
Customer service
ABC customer care Ltd.
05.2025 - Current
Tweneboa Kodua Senior High