Gideon Osei
Summary
Detail-oriented Administrative Assistant with expertise in office coordination and customer service. Experienced in optimizing daily operations and driving customer satisfaction through effective problem-solving and collaboration. Strong background in customer relationship management and communication, dedicated to supporting team objectives and organizational success.
Overview
2
2
years of professional experience
Work History
BUSINESS SUPPORT ASSISTANT(PART TIME ENGAGEMENT)
VARIOUS SMALL SCALE ENTERPRISES
KUMASI
08.2025 - Current
- Managed daily administrative tasks, ensuring smooth operations for various small scale enterprises.
- Assisted entrepreneurs with branding and product presentation
- Supported customer inquiries, resolving issues through effective communication and problem-solving.
INTERNATIONAL BUSINESS(MARKETING)
S AGYEIAGRO CHEMICALS AND TRADING ENTERPRISE
KUMASI
05.2024 - 08.2025
- Develop Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Led daily sales operations and supervised staff
- Developed and improved sales strategies to increase revenue
NATIONAL SERVICE(ADMINISTRATIVE ASSISTANT)
KUMASI METROPOLITAN ASSEMBLY
KUMASI
08.2024 - 06.2025
- Coordinated office activities and supported daily operations in a government setting.
- Processed revenue collection for various services.
- Tax Assessment and Preparations
- Record Keeping & Documentation
Education
Bachelor of Science - BSC INTERNATIONAL BUSINESS(MARKETING)
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI, ASHANTI REGION 08-2024
High School Diploma -
AGONA SENIOR HIGH SCHOOL
AGONA06-2019
Skills
Customer Relationship Management
- Record keeping
- Microsoft Office Suite
- Technical skills
- Time management
- Team collaboration
Sales & Revenue Growth
Leadership skills
Languages
English
Advanced (C1)
C1
REFERENCES
- Mr. Stephen Agyei
S.Agyei Agro-Chemicals and Trading Enterprise
+233(0)535 6322 06
sagyeiagrochemical@gmail.com
▪️Mr. Emmanuel Boamah
Administrative Secretary
Office Of the Human Resource Management
Kumasi Metropolitan Assembly
+233(0)553 4460 88
▪️Mr. Alex Mensah Gyening
Mobile Phones & Accessories Experts
Adum-Kumasi
+233(0)245 8381 21
Timeline
BUSINESS SUPPORT ASSISTANT(PART TIME ENGAGEMENT)
VARIOUS SMALL SCALE ENTERPRISES
08.2025 - Current
NATIONAL SERVICE(ADMINISTRATIVE ASSISTANT)
KUMASI METROPOLITAN ASSEMBLY
08.2024 - 06.2025
INTERNATIONAL BUSINESS(MARKETING)
S AGYEIAGRO CHEMICALS AND TRADING ENTERPRISE
05.2024 - 08.2025
Bachelor of Science - BSC INTERNATIONAL BUSINESS(MARKETING)
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
High School Diploma -
AGONA SENIOR HIGH SCHOOL