GIDEON DODOO

• Lead and mentor mobile banking teams through regular field visits, coaching, and performance reviews.
• Train staff on customer relationship management, compliance, and banking protocols to ensure service excellence.
• Evaluate client financials for loan approvals, conducting risk assessments to safeguard the bank’s portfolio.
• Support data entry and back-office operations, ensuring accuracy and efficiency in reporting.
• Develop and execute marketing strategies that increased customer acquisition and profitability.
• Recommend tailored banking products to meet client needs, improving customer satisfaction and retention.

• Lead and mentor mobile banking teams through regular field visits, coaching, and performance reviews.
• Train staff on customer relationship management, compliance, and banking protocols to ensure service excellence.
• Evaluate client financials for loan approvals, conducting risk assessments to safeguard the bank’s portfolio.
• Support data entry and back-office operations, ensuring accuracy and efficiency in reporting.
• Develop and execute marketing strategies that increased customer acquisition and profitability.
• Recommend tailored banking products to meet client needs, improving customer satisfaction and retention.

Evaluated, authorized, or recommended approval loans within specified limits, and referred loan applications outside those limits to management for approval.

- Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

- Explained to customers the different types of loans and credit options that are available, as well as the terms of those services.

- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements, and other financial information.

- Worked with clients to identify their financial goals and to find ways of reaching those goals.

- Prepared reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

- Prospecting, offering loans and recovering of granted loans.

Preparation of credit monthly returns and updating credit database of loan customers

• Produced and edited high-quality sports content for national television broadcasts, ensuring timely delivery under tight deadlines.
• Delivered expert sports analysis and commentary on live programs, enhancing viewer engagement and credibility.
• Managed social media campaigns that boosted audience interaction and expanded digital reach.
• Wrote and published online sports columns and blogs, building a loyal readership base.
• Coordinated nationwide event coverage, liaising with clients and stakeholders to

• Marketed and sold life insurance policies to individuals and businesses, consistently meeting sales targets.
• Built and maintained strong client relationships through outreach, presentations, and personalized service.
• Educated clients on policy benefits, ensuring informed decision-making and long-term trust.

• Conducted household and property data collection
• Recorded and analyzed data
• Performed data entry and synchronization
• Utilized digital maps for property identification and location

• Achieved increased customer satisfaction by implementing innovative sales strategies.
• Streamlined sales processes to enhance team productivity.
• Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
• Forged strategic partnerships with stakeholders for profitable outcomes.
• Supervised sales operations, ensuring monthly targets were met

• Prepared monthly reports
• Conducted monthly stocktaking procedures

• Evaluated loan applications and assessed client creditworthiness, ensuring compliance with lending policies.
• Oversaw loan disbursement and repayment tracking, maintaining accurate financial records.
• Implemented recovery strategies for delinquent accounts, improving repayment rates and reducing defaults.
• Provided financial guidance to clients, helping them manage credit responsibly.