GIDEON AGYEI-MENSAH
ESERESO-ADAGYA, KUMASI
Summary
I am a reliable team player with strong organizational and analytical skills. I demonstrate effective communication and commitment to resolving issues while maintaining high standards.
I am self-motivated and efficient under pressure, with a results-oriented approach to credit risk mitigation and fund recovery.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Human Resource and Administrative Manager
BOSOMTWE COMMUNITY BANK PLC
KUNTANASE - ASHANTI
07.2016 - Current
- Oversee daily administrative operations to support bank functions.
- Manage scheduling and coordination of meetings for executive staff.
- Develop and implement office procedures to enhance efficiency.
- Train and supervise administrative staff in task execution.
- Maintain accurate records and documentation for compliance purposes.
- Organize company events and staff training sessions for professional development.
- Oversee the maintenance of office equipment, supplies, and facilities.
- Manage payroll processing activities.
- Conduct staff performance evaluations to monitor progress and individual skills.
- Assist in the recruitment process by reviewing resumes and conducting interviews.
SECRETARY(FINANCE, PROCUREMENT AND ICT COMMITTEE)
BOSOMTWE COMMUNITY BANK PLC
KUNTANASE - ASHANTI
03.2017 - 12.2022
- Organized meetings and documented minutes for accurate record-keeping.
- Prepared meeting agendas to ensure focused discussions.
Acting Credit and Marketing Manager
BOSOMTWE COMMUNITY BANK PLC
KUNTANASE - ASHANTI
07.2015 - 06.2016
- Design and Implementation of Customer Care Modules to boost customer care skills of staff
- Design and Implementation of Promotional Plan to boost Marketing Activities.
- Redesign of a Policy for Short Term Salary Loan (Bonanza)
- Redesign of Nkosuo Loan Policy
- Analyzed market trends and consumer behavior to identify new opportunities for growth.
Deputy Credit and Marketing Manager
BOSOMTWE COMMUNITY BANK PLC
KUNTANASE - ASHANTI
12.2014 - 06.2015
- Design and Implementation of new Credit Appraisal Writing Format to mitigate credit risk
- Preparation and Consolidation of monthly and quarterly returns within deadlines.
Credit and Marketing Assistant (Head Office, Kuntanase & Atonsu Agogo)
BOSOMTWE COMMUNITY BANK PLC
KUNTANASE - ASHANTI
08.2011 - 11.2014
- Compilation of a comprehensive salary loan defaulters list to aid in the recovery of loans.
- Ability to meet customers deadlines with respect to loan appraisals and disbursements.
- Ability to explain conditions attached to credit delivery to customers' understanding within short periods.
- Through my customer care expertise, I was able to introduce many customers to the bank.
- Ability to meet deadlines with respect to report submission.
- Preparation and Consolidation of monthly and quarterly returns within deadlines.
- Effective appraisal, monitoring and recovery of loans; successful in reducing total loans overdue amount.
- Successful in submitting data to credit reference bureaus to make reference easier for the purpose of credit risk mitigation.
- Registering properties used as collateral at BoG collateral Registry website to ensure that those properties are not registered with other financial institutions as a way of mitigating credit risk.
- Submission of Data for payment of insurance on loan Protection to insurance companies also for credit risk mitigation.
- Member of the marketing team for the outreach at towns around the Bank's catchment area.
National Service
KOMFO ANOTKYE TEACHING HOSPITAL
10.2009 - 08.2010
Education
Master of Business Administration (MBA) - Strategic Management and Consulting
Kwame Nkrumah University of Science And Technology
Kumasi01-2016
BSc. (Hons.) - Chemistry
Kwame Nkrumah University of Science And Technology
Kumasi01-2009
Senior Secondary School Certificate -
Premphe College
Sofoline - Kumasi01-2004
Basic Education Certificate -
Ahmadiyya Basic School B
Staduim - Kumasi01-2001
Skills
- Prudential credit return processing
- Strong Microsoft Office skills
- T24 system knowledge
- Data handling with credit bureaus
- Bank of Ghana collateral registry data submission
HOBBIES
- Reading novels and science fictions
- Watching movies and soccer
- Cooking delicious meals
ACHIEVEMENTS
- Design and Implementation of Customer Care Modules to boost customer care skills of staff (Bosomtwe Community Bank PLC, February 2016)
- Design and Implementation of Promotional Planto boost Marketing Activities. (Bosomtwe Community Bank PLC, January 2016)
- Redesign of Nkosuo Susu Loan Policy (Bosomtwe Community Bank PLC, February 2016)
- Design of Policy on Short Term Salaried Loans (Bonanza) (Bosomtwe Community Bank PLC, February 2016)
- Development of Software for Loan Classification using Microsoft Office Excel (Bosomtwe Community Bank PLC, 2014)
- Assessing the Impact of Integrating ICT in the Operations of Rural Banks (KNUST Business School, 2014)
- Comprehensive Salary Loan Defaulters List for Atonsu-Agogo Branch (Bosomtwe Community Bank PLC, 2013)
Affiliations
- Company Secretary - November 2017 to date
- Secretary (Finance, Procurement and ICT Committee) - March 2017 to December 2021
- Acting Board Secretary - November 2016
- Member/Secretary (Credit and Marketing Committee) -January 2015 to June 2016
- Coordinator, Credit Reference Data Submission, December 2014 to June 2016
- Secretary-General, Credit staff (Bosomtwe Community Bank PLC) - October 2012 to June 2015
- Member, Organizing Committee (Bosomtwe Community Bank Staff and Directors Dinner) - 2012
REFERENCES
- Mr. Kwesi Agyemang
Manager, Corporate Ghana Commercial Bank Ltd
GCB Tower, Accra
0243271453
- Mr. Francis Agyei Bekoe
Chief Executive Officer
Bosomtwe Community Bank PLC
Kuntanase
0245239873
- Mr. Albert Dwumfour
Managing Director Atinka Media Village
National Organizing Secretary, GJA
0249733919
Languages
English
Proficient (C2)
C2
Twi
Native
Native
French
Beginner (A1)
A1
Certification
- Certificate of Completion: Training on Artificial Intelligence in Innovation, Inclusion and Impact in Financial Institutions - Organized by The Financial Inclusion Advocacy Centre issued on 4th December, 2025
- Certificate of Participation: Effective People Management - Organized by Ghana Employers' Association issued on 29th August, 2024
- Certificate of Participation: Effective Human Resource Utilization for Improved Performance and Productivity - Organized by ARB Apex Bank in collaboration with Mikensy Consulting Limited issued on 12th November, 2022
- Certificate of Participation- Workmen's Compensation: Application and Practice, organized by Ghana Employers' Association issued on 13th June, 2018
- Certificate of Participation: Loan Appraisal and Monitoring - Organized by ARB Apex Bank issued on 23rd November, 2014
Timeline
SECRETARY(FINANCE, PROCUREMENT AND ICT COMMITTEE)
BOSOMTWE COMMUNITY BANK PLC
03.2017 - 12.2022
Human Resource and Administrative Manager
BOSOMTWE COMMUNITY BANK PLC
07.2016 - Current
Acting Credit and Marketing Manager
BOSOMTWE COMMUNITY BANK PLC
07.2015 - 06.2016
Deputy Credit and Marketing Manager
BOSOMTWE COMMUNITY BANK PLC
12.2014 - 06.2015
Credit and Marketing Assistant (Head Office, Kuntanase & Atonsu Agogo)
BOSOMTWE COMMUNITY BANK PLC
08.2011 - 11.2014
National Service
KOMFO ANOTKYE TEACHING HOSPITAL
10.2009 - 08.2010
Master of Business Administration (MBA) - Strategic Management and Consulting
Kwame Nkrumah University of Science And Technology
BSc. (Hons.) - Chemistry
Kwame Nkrumah University of Science And Technology
Senior Secondary School Certificate -
Premphe College
Basic Education Certificate -
Ahmadiyya Basic School B