Gertrude Ansah - Atta
Tema
Summary
Enthusiastic and detail-oriented graduate with a degree in Business Administration and a Diploma in Database Technology, seeking to start a career through a Graduate Trainee Program. Skilled in problem-solving, teamwork, and communication. Basic knowledge of HTML, CSS, JavaScript, and React.js, with a strong desire to learn and grow in the tech industry. Experienced in managing tasks and priorities effectively. Ready to bring strong analytical skills and a passion for technology to a dynamic team.
Overview
4
4
years of professional experience
Work History
Call Taker
National Signal Bureau
10.2021 - 08.2022
- Responding to Emergent calls relating to crisis, accidents, burglary, disasters, sicknesses amongst others.
- Making respective cases to the Basic Forces responsible for the emergent situation at hand.
Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term. - Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
- Strengthened interpersonal skills through regular interaction with fellow National Service members, fostering camaraderie and a sense of common purpose.
Reception Assistant
Central University
03.2019 - 05.2019
- Relaying information on the calendar of events held on campus to various departments.
- Reduced wait times by efficiently handling a high volume of incoming calls, directing them to the appropriate personnel.
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Facilitated timely communication between departments by distributing mail, messages, and important documents promptly.
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Resolved customer problems and complaints.
Intern
Produce Buying Company Limited
06.2018 - 08.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Analyzed problems and worked with teams to develop solutions. - Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Bachelor of Science - Business Administration (Accounting)
Central University
Miotso-Prampram09.2021
Diploma in Database Technology -
Intercom Programming and Manufacturing Company (IPMC)
06.2017
Full Stack Development
Developers In Vogue
Dzorwulu, Accra03.2024
Senior High School Certificate -
Sammy Otoo Senior High School
06.2015
Skills
- Frontend Development - React JS, JAVASCRIPT,HTML/CSS
- Backend Development - Node JS, Express JS, Mongo DB, MySQL
- Version Control - Git and GitHub
- Microsoft Suit - Ms Word, Ms Excel, Ms Power Point, Ms outlook
Volunteer Experience
Teaching Assistant, Gomoa Mangoase D/A Pre School, 06/2019, 08/201
Guided in writing, pronunciations, identification of Alphabets, objects and sounds of letters.
Assisted with special events and programs for the students.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running kindergarten week celebration by helping with organization and planning.
Timeline
Call Taker
National Signal Bureau
10.2021 - 08.2022
Reception Assistant
Central University
03.2019 - 05.2019
Intern
Produce Buying Company Limited
06.2018 - 08.2018
Bachelor of Science - Business Administration (Accounting)
Central University
Diploma in Database Technology -
Intercom Programming and Manufacturing Company (IPMC)
Full Stack Development
Developers In Vogue
Senior High School Certificate -
Sammy Otoo Senior High School
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