GERSHOM KWESI AKROFI
Accra,GHANA
Summary
I am an adaptable and responsible person looking for an opportunity to expand my level of expertise in IT and Business Administration. In my previous jobs, I succeeded in combining different cultures with other commitments, self-motivated, organized, and have the ability to work in diverse cultures within a specific period and under pressure, which has given me a lot of exposure. My experience has taught me to analyze issues critically, solve problems, and see tasks through to completion. I enjoy working on my own initiative or in a team. In short, I am eager to learn and enhance my genuine interest in IT and Business Administration. I am also aspiring to combine a broad background with strong technical skills and personal research to excel as a Front-End Developer. Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
1
1
Certificate
Work history
Head of IT/Administartive Assitant (MANAGEMENT LEVEL)
WESTFIELD BRIDGE COLLEGE
02.2021 - Current
- Managing all IT solutions such as local network, Internet, library, data management and printers
- Assisting staff and providing all support system
- As an administrative assistant I support in overseeing the staff the day-to-day activities of the college and data entry of all academic activities.
IT Support
NORTH ASOFAN POLICE STATION (CONTRACT)
11.2021 - 01.2022
- I was Contracted to develop a data base for entry of crime activities on a daily basis
- Using Excel data base to write codes and use the developer function, to create a data base
- Additionally, I was assigned to train all front desk police personnel, to enter data using the systems
IT Support and Academic Officer
ACCRA ACADEMY (ENTRY LEVEL)
09.2019 - 11.2021
- I worked with school software system (Eduware)as the software engineer and administrator, assigning courses and class allocation, checking students results, monitoring of teachers on duty, exam committee member, student sign list management, providing management support to all department, I supported the ICT department, where my expertise was needed and other assigned duties
- Reported directly to the headmaster.
Business Administrator
TEMA METROPOLITAN ASSEMBLY (GRADUATE TRAINEE)
ACCRA
09.2017 - 06.2018
- Planning, organizing, and implementation of skills to support staff with their work schedules
- I worked as a data collector and based on my performance I was promoted to work with a project team of nine (9) members which was headed by the Metro Chief Executive Hon
- Felix Mensah Nii Annang-La, Mayor of Tema in his restoration agenda “Operation Adopt a School”.
- Consistently met deadlines through effective calendar management and workload organization.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
ADMINISTRATOR
MODEL MONTESSORI
ACCRA, Greater Accra Region
01.2015 - 09.2017
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximize office efficiency.
- Negotiated with vendors and service providers to control corporate expenditures.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Oversaw database to maintain updated records and accuracy.
CLASS TEACHER
NANCY'S INTERNATIONAL SCHOOL
ACCRA, Greater Accra Region
01.2011 - 09.2014
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
- Collected, analysed and tracked data on student progress.
- Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
Education
Certificate of Higher Education - CYBER THREAT MANAGEMENT
CISCO NETWORKING ACADEMY
CALIFONIA 01.2024 - 04.2026
Higher National Diploma - INTRODUCTION TO CYBERSECURITY
CISCO NETWORKING ACADEMY
CALIFORNIA 01.2024 - 04.2024
Certificate of Higher Education - CLOUD COMPUTING
MICROSOFT
USA 12.2023 - 02.2024
IT Technical Support - IT
COURSERA (MICROSOFT & GOOGLE) PROFFESSIONAL
United States 09.2023 - 02.2024
Digital Educator, Digital Teacher, Social Emotional Educator - undefined
UNESCO MGIP
12.2023 - 05.2024
Web Development (Diploma) - undefined
NIIT
08.2018 - undefined
Business Administration (First Degree) - undefined
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION
09.2013 - 05.2017
SSCE WAEC - undefined
ESSI COLLEGE SENIOR HIGH
09.2007 - 05.2010
Skills
Strong leadership and team-building skills Exceptional organizational and project management skills Good communication and interpersonal skills Proficient in managing software
- Ability to prioritize
- Data management
- Complaint resolution
- Business administration
- Employee management
- Motivational leadership style
- File and data retrieval systems
- Presentation design
- Event coordination
- CRM and office management software
- Database administration
- Workflow planning
- Data entry
- Microsoft Office expertise
- User Support
- Customer service
- Network administration
- Technical support
Languages
English
Advanced (C1)
French
Beginner
TWI
Upper intermediate
Affiliations
- SWIMMING
- FOOTBALL
- TENNIS
- READING
- TREASURE HUNT
- BABY SITTING
Accomplishments
CISCO BADGE
MICROSOFT BADGE
UNESCO/AIMS GHANA
Certification
CISCO
MICROSOFT
Timeline
Certificate of Higher Education - CYBER THREAT MANAGEMENT
CISCO NETWORKING ACADEMY
01.2024 - 04.2026
Higher National Diploma - INTRODUCTION TO CYBERSECURITY
CISCO NETWORKING ACADEMY
01.2024 - 04.2024
Certificate of Higher Education - CLOUD COMPUTING
MICROSOFT
12.2023 - 02.2024
Digital Educator, Digital Teacher, Social Emotional Educator - undefined
UNESCO MGIP
12.2023 - 05.2024
IT Technical Support - IT
COURSERA (MICROSOFT & GOOGLE) PROFFESSIONAL
09.2023 - 02.2024
IT Support
NORTH ASOFAN POLICE STATION (CONTRACT)
11.2021 - 01.2022
Head of IT/Administartive Assitant (MANAGEMENT LEVEL)
WESTFIELD BRIDGE COLLEGE
02.2021 - Current
IT Support and Academic Officer
ACCRA ACADEMY (ENTRY LEVEL)
09.2019 - 11.2021
Web Development (Diploma) - undefined
NIIT
08.2018 - undefined
Business Administrator
TEMA METROPOLITAN ASSEMBLY (GRADUATE TRAINEE)
09.2017 - 06.2018
ADMINISTRATOR
MODEL MONTESSORI
01.2015 - 09.2017
Business Administration (First Degree) - undefined
GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION
09.2013 - 05.2017
CLASS TEACHER
NANCY'S INTERNATIONAL SCHOOL
01.2011 - 09.2014
SSCE WAEC - undefined
ESSI COLLEGE SENIOR HIGH
09.2007 - 05.2010
References
References available upon request.
PROJECTS
Managed project teams of up to 10 members. Mentored junior project team members. Served as Vice President of the Project Management Club at my university.
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