Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Gerophine Madjoa Morrison

Tema
Gerophine Madjoa Morrison

Summary

Collaborative professional with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
years of professional experience

Work History

JB FORGE LIMITED
Tema

Business Development Manager
07.2020 - Current

Job overview

  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Facilitated and managed business development plan based on market and industry research.
  • Participated in industry and trade organizations to build industry and customer alliances.
  • Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
  • Resolved customer complaints regarding sales and service.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Supported sales team members to drive growth and development.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Conducted market research and reported on competitors.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

Tavilah Ghana Limited
Accra

Executive Administrative Assistant
02.2019 - 02.2020

Job overview

  • Managed director's calendar and prepared meeting agenda and materials.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Managed external contacts and kept track of periodic communication needed for priority actions.
  • Made travel arrangements for employee trips and conferences.
  • Created PowerPoint presentations used for diverse business needs.
  • Created newsletters to share company updates and events.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Managed and tracked expenses to meet company budget requirements.
  • Managed daily invoices, reports and proposals.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Leveraged word processing software to create proposals, letters and memos.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Followed proper accounting and bookkeeping procedures to support audits.

Education

Ghana Institute of Management And Public Administr
Accra

Advanced Diploma from Supply Chain And Logistics
07.2024

University Overview

  • Enrolled at the Ghana Institute of Logistics and Transport
  • Studying for an International Advanced Diploma from the Chartered Institute of Logistics and Transport (CILT)

African Leadership Institute (ALX)
Kenya

Certificate from Data Analytics
09.2023

University Overview

  • Enrolled at the African Leadership Institute.
  • Hybrid (Both virtual and In person)

Skills

  • Problem-Solving
  • Verbal and Written Communication
  • CRM Platforms
  • Strategic Planning
  • Customer Trend Analysis
  • Problem Solving
  • Time Management
  • Detail-Oriented
  • Customer Complaint Resolution

Languages

English
First Language

Timeline

Business Development Manager
JB FORGE LIMITED
07.2020 - Current
Executive Administrative Assistant
Tavilah Ghana Limited
02.2019 - 02.2020
Ghana Institute of Management And Public Administr
Advanced Diploma from Supply Chain And Logistics
African Leadership Institute (ALX)
Certificate from Data Analytics
Gerophine Madjoa Morrison