Overview
Work History
Education
Skills
Languages
Date of Birth
Timeline
Generic

Gerald Nii Ayikwei Mensah

Accra

Overview

10
10
years of professional experience

Work History

Merchandiser

Shoprite( Shane's Creative Solution Ltd.
02.2022 - Current

  • Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
  • Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Merchandiser

Shoprite (Brandalert)
02.2016 - 02.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Retail Sales Associate

A1 Ventures Ltd
03.2014 - 04.2015

Education

Decree - Business Administration And Management

University of Ghana
Accra Ghana

General Art - General Art

Presbyterian Senior High School, Osu
Osu, Accre
09.2013

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock Rotation
  • Pricing and shelf labeling
  • Active listener

Languages

English, Ga, and Twi
Beginner (A1)

Date of Birth

11th April 1994

Timeline

Merchandiser

Shoprite( Shane's Creative Solution Ltd.
02.2022 - Current

Merchandiser

Shoprite (Brandalert)
02.2016 - 02.2022

Retail Sales Associate

A1 Ventures Ltd
03.2014 - 04.2015

Decree - Business Administration And Management

University of Ghana

General Art - General Art

Presbyterian Senior High School, Osu

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Gerald Nii Ayikwei Mensah