Summary
Overview
Work History
Education
Skills
Travelling, teaching, creative arts, music, baking
Timeline
Hi, I’m

Georgina Asamoah Boakye

Accra
Georgina Asamoah Boakye

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
years of professional experience

Work History

Plush Bubbles

Startup Founder
11.2022 - Current

Job overview

  • Created organization's mission and vision statements for use by employees.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Purple Leaf Soap House

Entrepreneur
12.2019 - Current

Job overview

  • Determined business plan, mission statement and vision.
  • Devised processes to boost long-term business success and increase profit levels.
  • Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Trained 98+ professional soap and skincare manufacturers
  • Created and updated company digital presence to enhance our products marketing through professional website and optimized social media profiles.
  • Mapped income-generating strategies to grow revenue.
  • Built business to 2140 customers in less than 3 years by implementing effective marketing and customer engagement plans.
  • Set company culture, facilitated communication, and built cohesion between team members.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Set organizational mission, business vision, and employee expectations for soap manufacturing company.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Managed purchasing, sales, marketing, and customer account operations efficiently.
  • Provided exceptional customer service to customers, increasing customer loyalty by 80%.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.
  • Built a strong supply chain to 53+ beauty brands both in and out of Ghana.
  • Research ingredients and formulate products.

Purple Packaging Supplies

Business Owner
12.2019 - Current

Job overview

  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Optimized team hiring, training and performance.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Responsible for importing and distribution of goods.
  • Input income and expense details into database to track business finances and address variances.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Mfantseman Beach Resort and Obronis Beach Resort

Director of Operations
02.2017 - 10.2018

Job overview

  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Defined, implemented and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Managed procurement, inventory and warehouse operations.
  • Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Provided documentation of processes to comply with regulations and company policies.
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
  • Assisted in recruiting, hiring and training of team members.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed 12 team members across 3 departments.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Eased team transitions and new employee orientation through effective training and development.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Created and implemented aggressive action plan to address pressing cost control needs.
  • Communicated with staff, patients and healthcare providers to encourage highest quality of service.
  • Drafted invoices for completed work.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.

Green Grass Technology Ghana

Administrative Assistant
08.2012 - 09.2014

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

Education

Knutsford University College
Accra Ghana

Bachelor of Science from Marketing
05.2023

University Overview

Skills

  • Executive Leadership
  • Team Leadership
  • Business Planning
  • Strategic Planning
  • Operations Start-Up
  • Effective Communicator and Public Speaker
  • Integrity and Transparency
  • Leadership and People Development
  • Entrepreneurial and Innovative
  • Recruitment and Hiring
  • Business Consulting
  • Project Management
  • Team Engagement
  • Balanced Work Ethic
  • Thrive Under Pressure
  • Results Orientation
  • Term Negotiations
  • Environmental Sustainability
  • Character Building
  • Adaptable and Flexible
  • Retail Channels
  • Business Administration
  • Human Resources Oversight
  • New Business Opportunities
  • Quality Control Planning
  • Financial Management
  • Recruitment and hiring
  • Business Development

Travelling, teaching, creative arts, music, baking

Travelling, teaching, creative arts, music, baking

I like to visit new places and experience different cultures.

I see myself as a natural born speaker, i like to impact knowledge to other people.

I like training others in skills that i a acquire. I like to make thing with my hands, I am an visionary leaner so anything creative, colorfully with images is a fun way for me to relax. I love creating new things. I bake to relax as well, i love to see people eat what i make .

Timeline

Startup Founder
Plush Bubbles
11.2022 - Current
Entrepreneur
Purple Leaf Soap House
12.2019 - Current
Business Owner
Purple Packaging Supplies
12.2019 - Current
Director of Operations
Mfantseman Beach Resort and Obronis Beach Resort
02.2017 - 10.2018
Administrative Assistant
Green Grass Technology Ghana
08.2012 - 09.2014
Knutsford University College
Bachelor of Science from Marketing

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Georgina Asamoah Boakye