Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
CustomerServiceRepresentative
GEORGE BONSU AGYEI

GEORGE BONSU AGYEI

KUMASI

Summary

Forward-thinking business banking professional well-versed in the needs of companies. Knowledgeable about banking practices, regulatory standards and available products and services. Good relationship-building, communication and program management abilities. Goal-oriented Business Banking Manager offering six years of experience in field. Practiced negotiator and networker with positive mentality and strong critical thinking skills.

Overview

16
16
years of professional experience

Work History

General Manager

Angie-B Plus Enterprise
04.2021 - 11.2022

Dr. Dominic Osei
07.2019 - 01.2022

Relationship Officer/Manager

Universal Merchant Bank Ltd
03.2015 - 03.2021

- 12.2020
  • Course Credit Generation on manufacturing, Trade and Contract Business, SME Strategies
  • Facilitators UMB Director SME, Director Retail Banking, Director Strategy
  • Period September 24, 2020
  • Course IFRS Impairment training (Ways to mitigate the impact on Banks)

Facilitator

Easter Gulf Consortium
- 09.2020
  • Course Covid-19 Alleviation program and business Support scheme training (facilitation and disbursement)

Facilitator, Technology Consultant

Mr Kipo Dari/Software technology Inc, Lilly Baidoo
- 08.2020
  • Course Running a successful SME in a disruptive environment
  • Facilitators Charlotte, Director SME, Yaw Addai Boadu (Digital Banking), Mr
  • Sebastian Yalley

- 02.2020

Facilitators JPCANN Associates Ltd
01.2008 - 08.2019
  • Course Loan & Debt Recovery ''from commencing Legal action, execution & recovery‟
  • Facilitators Hallmark Syndicated, Legal Ink
  • (Lawyers & Notaries, Kamil Mohammed, Iddrisu/Daniyal, Abdul-Karim/Sammani M
  • Zachary}

Successors World Ltd
- 03.2019
  • Course Trade & International payments
  • Facilitators Rejoice King and Yvonne Owusu
  • Period Jan 27, 2019
  • Course Training on Cyber Crime (Overview of Cyber Crime Trends, targeting the Banking sector)
  • Facilitator e-Crime Team

Sales Executive

Montran Ghana/Universal Merchant Bank Ltd
04.2012 - 02.2015

Assistant Marketing Manager

Boris B‟s Veterinary Services Ltd
01.2011 - 03.2012

Voluntary Teacher

National Service Secretariat
11.2009 - 09.2010

Sales Manager

Konyaak Enterprise
03.2008 - 09.2008

Media Assistant

Ashanti Regional Coordinating Council/ Ghana Football Association
01.2008 - 02.2008

Research Officer/Hospitality Inspector

National Service Secretariat/Ghana Tourist Board
10.2006 - 08.2007

Education

Bachelor of Arts - Political science with philosophy

University of Ghana

SSCE - undefined

Opoku Ware School

undefined

Peter‟s Educational Centre

Course Training on Vision BI (Business intelligence software) Facilitators Business performance Head, UMB Bank - undefined

Course Credit clinic Facilitator Eyram Atsu (Director, Credit, UMB Bank) Period May 5 - undefined

Course Transformational Leadership Facilitator Professor Gospi Alabi - undefined

Course loan generation with Genie De Banca Facilitator Mr. Kipo Dari (Software Technologist) - undefined

16 - undefined

Course Agency banking & mobile Banking Facilitator Myles Hagan, UMB Channels & e-Banking - undefined

th-10th - undefined

Course Credit policy rollout & skills development Facilitator Business management capacity development Consult - undefined

Course Anti money laundering /counterfeiting Facilitator UMB Compliance Period - undefined

2016 Course Loans, Overdrafts - undefined

Facilitator Business Banking Head, UMB - undefined

Course Bancassurance training on fire, motor & personal accident policy) Facilitator SIC Life & Phoenix insurance - undefined

Course Branch profitability Planning & selling skills Facilitator Mikensy Consulting - undefined

Course UMB Liability & Assets products Facilitator Jeffrey Odame, Personal Banking - undefined

March 15, 2015. Course Information management and Communication in Banking, Overview of retail banking - undefined

Course Lecture on International Trade Finance Facilitator Trade Finance Unit, UMB Bank - undefined

Bancassurance Training Facilitator S.I.C Life - undefined

undefined

undefined

UMB

Course Service Quality/Operational Losses, Anti Money laundering Facilitator Service Quality/Assurance, UMB Bank Hobbies Current affairs & Music - undefined

Course Credit writing /analysis training Facilitators Ernest Pascal Gomadzie-UMB Bank Legal, Ernest Tetteh-Business Banking, Kevin Cain-Retail Banking Jefferey Odame-Personal Banking, Rejoice King-Trade & Payment, Fred Awuku-UMB Credit Period - undefined

2017

Skills

  • REQUISITE SKILLS:
  • Relationship building and management
  • Banking
  • Relationship cultivation and retention
  • Customer Relationship Management
  • Administrative and networking skills

Accomplishments

  • Part of the sales team that won the 2012 & 2013 best branch in Liabilities and Assets at the then Merchant Bank Ghana
  • Initiator/proposer for the installation of the Automated teller machine “at Chirano mine site” which has been the biggest
  • Offsite ATM in transactional volumes and profitability in UMB Bank
  • Have built a bonded relationship among Top SME customers, educated them on the key pillars & techniques for managing a Business profitably and keeping proper financial records
  • I spearheaded and executed the registration of landed properties/collaterals of nearly 50% of the total SME/Business banking
  • Customers within my portfolio
  • This supplemented the customers‟ eligibility to access facilities from the Bank.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

General Manager

Angie-B Plus Enterprise
04.2021 - 11.2022

Dr. Dominic Osei
07.2019 - 01.2022

Relationship Officer/Manager

Universal Merchant Bank Ltd
03.2015 - 03.2021

Sales Executive

Montran Ghana/Universal Merchant Bank Ltd
04.2012 - 02.2015

Assistant Marketing Manager

Boris B‟s Veterinary Services Ltd
01.2011 - 03.2012

Voluntary Teacher

National Service Secretariat
11.2009 - 09.2010

Sales Manager

Konyaak Enterprise
03.2008 - 09.2008

Facilitators JPCANN Associates Ltd
01.2008 - 08.2019

Media Assistant

Ashanti Regional Coordinating Council/ Ghana Football Association
01.2008 - 02.2008

Research Officer/Hospitality Inspector

National Service Secretariat/Ghana Tourist Board
10.2006 - 08.2007

- 12.2020

Facilitator

Easter Gulf Consortium
- 09.2020

Facilitator, Technology Consultant

Mr Kipo Dari/Software technology Inc, Lilly Baidoo
- 08.2020

- 02.2020

Successors World Ltd
- 03.2019

Bachelor of Arts - Political science with philosophy

University of Ghana

SSCE - undefined

Opoku Ware School

undefined

Peter‟s Educational Centre

Course Training on Vision BI (Business intelligence software) Facilitators Business performance Head, UMB Bank - undefined

Course Credit clinic Facilitator Eyram Atsu (Director, Credit, UMB Bank) Period May 5 - undefined

Course Transformational Leadership Facilitator Professor Gospi Alabi - undefined

Course loan generation with Genie De Banca Facilitator Mr. Kipo Dari (Software Technologist) - undefined

16 - undefined

Course Agency banking & mobile Banking Facilitator Myles Hagan, UMB Channels & e-Banking - undefined

th-10th - undefined

Course Credit policy rollout & skills development Facilitator Business management capacity development Consult - undefined

Course Anti money laundering /counterfeiting Facilitator UMB Compliance Period - undefined

2016 Course Loans, Overdrafts - undefined

Facilitator Business Banking Head, UMB - undefined

Course Bancassurance training on fire, motor & personal accident policy) Facilitator SIC Life & Phoenix insurance - undefined

Course Branch profitability Planning & selling skills Facilitator Mikensy Consulting - undefined

Course UMB Liability & Assets products Facilitator Jeffrey Odame, Personal Banking - undefined

March 15, 2015. Course Information management and Communication in Banking, Overview of retail banking - undefined

Course Lecture on International Trade Finance Facilitator Trade Finance Unit, UMB Bank - undefined

Bancassurance Training Facilitator S.I.C Life - undefined

undefined

UMB

Course Service Quality/Operational Losses, Anti Money laundering Facilitator Service Quality/Assurance, UMB Bank Hobbies Current affairs & Music - undefined

Course Credit writing /analysis training Facilitators Ernest Pascal Gomadzie-UMB Bank Legal, Ernest Tetteh-Business Banking, Kevin Cain-Retail Banking Jefferey Odame-Personal Banking, Rejoice King-Trade & Payment, Fred Awuku-UMB Credit Period - undefined

GEORGE BONSU AGYEI