GEORGE OkYERE
Accra
Summary
Skilled professional with experience in credit and risk management, debt negotiation, effectively mediates customer disputes and collects payment in timely manner. Highly organized and detail-oriented data entry to also ensure the security and confidentiality of the data. Strengths include effective communication with colleagues, customers and other stake holders.
Overview
14
14
years of professional experience
Work History
RECOVERY OFFICER
ADVANS GHANA SAVINGS & LOANS
ACCRA NEWTOWN
01.2018 - Current
- To meet agreed performance targets and provide a quality service with a high level of Customer Care. To develop and operate effective working practices that promotes the smooth running of the Unit.
- Visit debtors to prompt payment and personally serve Demand Notices to debtors while adhering to Advans Ghana policies and procedures.
- Develop and maintain a working knowledge of policies, procedures and guidance and to work with them. And be able to keep abreast of changes in legislature, national and local trends.
- Investigate and locate absconded clients and recover any amount due.
- Provided advice on credit management and risk assessment matters.
- Assisted in preparing documents required for court proceedings if needed.
- Responded promptly to customer inquiries via phone or email regarding their accounts.
CREDIT OFFICER
BEST UNITY CAPITAL
ACCRA
03.2014 - 10.2017
- Developed policies and procedures for approving and managing customer credit limits.
- Analyzed customer accounts, payment trends, and credit ratings to assess risk of default.
- Provided training and guidance for junior staff members in order to help them develop their skills as Credit Officers.
FIELD OPERATIONS CLERK
SABO LOGISTICS TRADING
TEMA
02.2011 - 04.2013
- Reviewed invoices of custom duties for accuracy before submitting them for payment processing.
- Data entry and Managing files
- General Clearing and forwarding services
- Responded promptly to customer requests or inquiries pertaining to field operations matters.
- Performed administrative tasks such as filing, photocopying, scanning and mailing.
Education
Computer Hardware And Networking Engineering
Intercom Programing Manufacturing Company (IPMC)
Accra08-2013
Basic Banking Practices And Operations
Corporate Excellence Consulting Gh
Accra GNAT Hall Adabraka06-2010
Motor Vehicle Technician
Accra Polytechnic - Now Accra Technical University
07-2008
Motor Vehicle Mechanic Work
St. Paul's Technical School
Kukurantumi06-2005
Skills
- Debt recovery
- Customer service excellence
- Credit risk assessment
- Negotiation
- Team leadership
- Good communication
- Ability to follow procedures and processes
- Time management
- Compiling and sorting data
- Client relationship management
- Problem solving
Languages
English
Advanced
C1
Twi
Advanced
C1
Ga
Advanced
C1
Timeline
RECOVERY OFFICER
ADVANS GHANA SAVINGS & LOANS
01.2018 - Current
CREDIT OFFICER
BEST UNITY CAPITAL
03.2014 - 10.2017
FIELD OPERATIONS CLERK
SABO LOGISTICS TRADING
02.2011 - 04.2013
Computer Hardware And Networking Engineering
Intercom Programing Manufacturing Company (IPMC)
Basic Banking Practices And Operations
Corporate Excellence Consulting Gh
Motor Vehicle Technician
Accra Polytechnic - Now Accra Technical University
Motor Vehicle Mechanic Work
St. Paul's Technical School