GEORGE BANBILLA AZUNGAH
Tamale
Summary
30-year work experience with VRA & NEDCo; managing several multi-million dollar projects successfully.
Overview
31
31
years of professional experience
1
1
Certification
1
1
Mini MBA from McGill Canada
Work History
Manager / Head of ICT Section
Northern Electricity Department Company Ltd
01.1991 - 12.2019
- Ensure the effective management and operations of all ICT Systems (|Computer Systems, Billing Systems, Prepayment Systems etc) and Business Applications of the Department (Financials, Payroll, Engineering Systems).
- Ensure NEDCo customers receive monthly bills and those on prepayments are able to purchase power daily.
- Prepare section’s plans and budget.
- Maintain strategic plans, ICT policies, and standards, procedures that will govern the development and delivery of ICT systems and support services of NEDCo core business.
- Coordinate the execution of ICT strategic plans within the Department’s financial constraints.
- Provide effective, reliable core ICT services and tract technology changes for the betterment of NEDCo.
- Work with the directorate to lead the development and sustenance of best ICT practices within NEDCo and across VRA.
- Overall responsibility for management and operating NEDCO servers and desktop systems.
- Produce monthly progress reports on Business Statistics, Business Plans, utilization and performance.
- Ensure high availability of the ICT infrastructure through capacity management, performance management, fault management and security management.
- Ensure secured operation of ICT systems through data backups, disaster recovery, antivirus updates as per defined policies and procedures.
- Update and ensure compliance with ICT policies and procedures.
- Lead the operation of a help desk system to ensure that problems and changes to ICT systems are received, lodged, tracked and resolved promptly to the satisfaction of the user sections. The Help desk will catalogue complaints and suggestions for customer-focused services.
- Develop, implement and maintain VRA-NEDCO website, email facilities and internets.
- Develop and maintain a secure LAN and WAN networks for the Department.
- Identify and develop training programmes for ICT staff.
- Develop and report key ICT performance indicators.
- Provide management support for ICT related projects.
Board Member
Bessfa rural Bank
09.2010 - 06.2015
- Evaluated financial policies and procedures for Bessfa Rural Bank.
- Collaborated with board members to develop strategic initiatives.
- Reviewed and approved budgets to ensure fiscal responsibility.
Acting Commercial Manager
NEDCo
01.1999 - 12.2001
- Coordinate the activities of all sections involved directly in commercial activities.
- Provide general management services including long and short term forecast of consumer demand.
- Ensure the design and review of tariff structure for NEDCO’s customers.
- Analysis consumers statistical returns from the Areas for Management information.
- Prepare and maintain the annual budget of the Commercial section.
- Supervise the studies of all practices, procedures and policies associated with Customer Services, consumer billing and collection. Recommend changes and coordinates implementation of approved changes.
- Perform any other duties assigned from time to time.
Research Officer
Ghana Water and Sewerage Corporation
Bolgatanga
01.1991 - 12.1991
- Design and implementation of survey questionnaire and the management of the project research programme.
- Development of monitoring and evaluation strategies.
- Training of research assistants and field workers.
- Writing of computer programmes to manage and validate data.
- Management and impact analysis of water-related data against project objectives.
- Participated in evaluation strategies for Water Education for health programme.
- Periodically analysis data collected from the field against programme objectives.
- Active in programme pre-test and assessing developmental needs and potential of target groups.
- Participated in training of RWSU mechanics, Field Workers on the proper use and maintenance of Hand Pump water collecting sites for improved water supply.
Commercial/Marketing Officer
Volta River Authority
01.1989 - 12.1991
- Responsible for the preparation of NEDCO monthly, quarterly and annual reports.
- Monitoring Market Surveys activities in NEDCO Operational Areas.
- Coordination of Customer Service materials requirement and work programmes.
- Assist in the preparation of quarterly work programmes on commercial activities.
- Carry out indebt analyses of unacceptable trends in system losses.
- Undertake periodic review of customers/Cycle, with a view to maintaining maximum efficiency in meter reading and disconnection activities.
- Assist in the preparation of NEDCO Commercial budget and material requirements.
Consultant Data Analyst, Statistician
GWSC Assistance Project
Tamale
- Recommend appropriate software for socio-economic and willingness to pay Surveys for 34 communities.
- Analyse Socio-economic and Willingness to Pay for water data for 35 communities in three regions.
- Undertake gender analysis for some selected communities.
- Undertake data analysis using Dbase and SPSS PC+ (frequency distribution, Cross tabs, regression analysis, ANOVA etc).
Monitoring and Evaluation Consultant
CoWater International
- Review M&E Systems in existing Water Supply and Sanitation Programs carried out by GWSC and NGOs in Ghana - Coverage, resources, and uses made of results, strength and weakness.
- Identify and discuss critical issues such as indicators for software aspects, methods of data collection, consistency of definition, involvement of communities in data collection.
- Specify and describe the M&E component of the National Community Water Supply and Sanitation program for Ghana.
Education
Mini MBA - Executive Development Course (EDC), Cycle I, Advanced Management Course (AMC), Cycle II, Integrated Management Thinking (IMT), Cycle III
Executive Masters in Governance and Leadership -
Bachelor of Science (Hons) - Mathematics (Major), Physics (Minor)
- Diploma in Education
- GPA: Second Class Upper
Certification
MCITP SQL 2008 Administrator/Developer, CED Solutions, 06/13/09
References
- Ahaji Gilbert IDDI, former CEO, SADA, 0244208006
- Mr. John Nuworklo, former Managing Director-NEDCO, 0240382064
Personal Information
- Date of Birth: 11/19/59
- Religion: Roman Catholic
- Place of Birth: Pusiga
Languages
Kusaal
Beginner
A1
Timeline
Board Member - Bessfa rural Bank
09.2010 - 06.2015
Acting Commercial Manager - NEDCo
01.1999 - 12.2001
Manager / Head of ICT Section - Northern Electricity Department Company Ltd
01.1991 - 12.2019
Research Officer - Ghana Water and Sewerage Corporation
01.1991 - 12.1991
Commercial/Marketing Officer - Volta River Authority
01.1989 - 12.1991
Consultant Data Analyst, Statistician - GWSC Assistance Project
Monitoring and Evaluation Consultant - CoWater International
McGill Executive Institute - Mini MBA, Executive Development Course (EDC), Cycle I, Advanced Management Course (AMC), Cycle II, Integrated Management Thinking (IMT), Cycle III
GIMPA - Executive Masters in Governance and Leadership,
University of Cape Coast - Bachelor of Science (Hons), Mathematics (Major), Physics (Minor)