Summary
Overview
Work History
Education
Skills
Timeline
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Geoffrey Agyekum

Software Engineer
Accra

Summary

Tech-savvy customer service professional with advanced training and a proven track record of delivering exceptional results. Recognized for enhancing customer satisfaction and implementing innovative strategies that drive internal improvements. Committed to continuous growth and finding new methods to achieve business objectives.

Overview

4
4
years of professional experience

Work History

Database Assistant

Access Bank Ghana
Access
09.2020 - 12.2021
  • Monitored database usage statistics and generated performance metrics reports.
  • Collaborated with IT team to integrate databases with other applications.
  • Resolved complex technical problems related to the operation of a database system.
  • Supported end users in selecting, procuring and using software applications.
  • Supported and department staff by designing and managing data extraction procedures.
  • Optimized storage and archiving practices to manage database size and performance.
  • Assisted with troubleshooting any issues related to the database system.
  • Ensured that all the stored procedures are optimized for better performance of the system.
  • Aligned systems with business needs to enhance scalability of database structures and recommend improvements.

Teaching Assistant

Valley View University
Oyibi
01.2019 - 11.2019
  • Utilized established design patterns to expedite novel software creation and support consistent performance results.
  • Employed integrated development environments (IDEs).
  • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
  • Developed Android applications using Java and XML.
  • Documented all code and technical configurations to facilitate ongoing support and enhancements.
  • Analyzed customer feedback to identify areas of improvement in existing apps.
  • Managed the full technical life-cycle of Android applications during each development phase.
  • Utilized best practices to identify and remedy bugs in applications within specific timeframe.
  • Applied prescribed policies to programming syntax in compliance with internal language policies.
  • Created automated tools to perform test batteries on applications, validating internal, and external firmware and software stability and identify vulnerabilities.

Software Engineering Intern

PrimeStrategy Ghana
Accra
05.2018 - 12.2018
  • Created technical documentation such as user manuals, flowcharts, and diagrams.
  • Assessed code during testing stage to determine potential glitches and bugs.
  • Participated in design reviews to provide feedback on proposed solutions.
  • Analyzed customer requirements to design solutions that meet their needs while adhering to industry standards.
  • Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
  • Tackled development tasks based on system requirements and documented approaches.
  • Participated in team-based project work, demonstrating ability to fill multiple roles.
  • Conducted research on the latest trends in software engineering best practices.

Education

Bachelor of Science - Computer Science

Valley View University
Oyibi, Ghana
11-2021

Skills

  • ETL Implementation
  • Experienced with NoSQL Database Solutions
  • Database design
  • Data validation
  • Python Software Engineering
  • Performance tuning
  • Software automation
  • Documentation reviews
  • Java modules
  • Backend development
  • Spring framework
  • Modular programming
  • Java message service
  • Google cloud platform
  • Oracle database administration

Timeline

Database Assistant

Access Bank Ghana
09.2020 - 12.2021

Teaching Assistant

Valley View University
01.2019 - 11.2019

Software Engineering Intern

PrimeStrategy Ghana
05.2018 - 12.2018

Bachelor of Science - Computer Science

Valley View University

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Geoffrey AgyekumSoftware Engineer