Summary
Overview
Work History
Education
Skills
Languages
INTEREST
REFERENCE
Timeline
AdministrativeAssistant

Genevieve Anim Adjei

Retail
Accra,Greater Accra

Summary

Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Retail Manager (Merchandiser)

Living Spring Fashion
01.2012 - Current
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
  • Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
  • Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
  • Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.

Administrative Assistant

Motorola Ghana
Accra
09.2005 - 04.2007
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information. Facilitated projects to meet organizational and departmental objectives.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records,updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

Education

Associate of Arts - Secretarial Studies And Office Administration

Ho Polytechnic ( Technical University )
Ho Volta Region ( Ghana )
06.2004

Skills

  • Ability to establish and maintain database, annual data reporting
  • Great communication skills
  • Budget Planning
  • Problem Solving
  • Multitasking
  • Decision Making
  • Cash Handling
  • Adaptability
  • Interpersonal Skills
  • Customer Service Management

Languages

English
Bilingual or Proficient (C2)

INTEREST

Reading, Listening to music, Networking and Sightseeing

REFERENCE

Mr Afeti

Principal ( Retired)

Ho Polytecnic 

Polytecnic road. Ghana.


Mr Heward Mills

Manager (Retired)

Motorola Ghana

Ridge Accra.

Ghana.






Timeline

Retail Manager (Merchandiser)

Living Spring Fashion
01.2012 - Current

Administrative Assistant

Motorola Ghana
09.2005 - 04.2007

Associate of Arts - Secretarial Studies And Office Administration

Ho Polytechnic ( Technical University )

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Genevieve Anim AdjeiRetail