GANDY YEBOAH TABIRI
Kumasi
Summary
IT specialist with expertise in technical support and troubleshooting. Demonstrated ability to resolve issues efficiently, enhancing operational continuity. Proven track record of improving user satisfaction through effective collaboration and problem-solving.
Overview
5
5
years of professional experience
Work History
Administrator /Financial Accountant
CROWN PRINCE SCHOOL
KUMASI
08.2024 - Current
- Updated databases with employee information, job changes, and terminations to maintain accurate records.
- Managed student records, ensuring accurate data entry in school databases.
- Performed data entry from paper documents into computer databases.
- Coordinated daily administrative tasks to streamline operations and meet staff needs.
- Communicated with parents about attendance and school policies to ensure clarity and compliance.
- Provided front desk support by greeting visitors and answering phone inquiries promptly.
- Processed incoming mail and distributed correspondence to relevant staff members.
- Monitored emails, sorted mail, and distributed correspondence accordingly.
IT Specialist ( NATIONAL SERVICE )
GHANA AIRPORT COMPANY LTD ( KUMASI )
KUMASI
08.2023 - 07.2024
- Installed, configured, and maintained computer systems, networks, printers, and related devices.
- Provided technical support to users for hardware and software issues.
- Troubleshot hardware problems and collaborated with service providers to expedite repair processes.
- Monitored system performance, conducting regular maintenance checks on all equipment.
- Conducted regular maintenance checks on computers, servers, routers, and switches.
- Performed system upgrades to maintain optimal performance.
- Documented technical procedures and user guides to enhance internal knowledge sharing and support.
- Coordinated IT equipment and service installations with vendors to ensure timely and efficient setup.
Computer Teacher ( INTERNSHIP )
CROWN PRINCE SCHOOL
KUMASI
01.2021 - 01.2023
- Instructed students in software applications and programming fundamentals.
- Planned and led lessons on basic computer skills, keyboard techniques, and internet usage.
- Facilitated hands-on activities to strengthen practical computer skills.
- Developed engaging lesson plans that improved student interest in computer literacy and technology skills.
- Coordinated workshops that deepened student understanding of advanced computing topics.
- Mentored students individually to clarify computing concepts and foster deeper comprehension.
- Maintained classroom equipment while ensuring a safe learning environment.
Education
Bachelor of Science - Computer Science
CHRISTIAN SERVICE UNIVERSITY COLLEGE
KUMASI, GHANA05-2023
High School Diploma -
WAMANAFO SENIOR HIGH TECHNICAL SCHOOL
WAMANAFO, BONO EAST, GHANA06-2017
JUNIOR HIGH SCHOOL -
SABWILL EDUCATIONAL COMPLEX
WAMANAFO, BONO EAST, GHANA06-2014
Skills
- Record keeping
- Data management
- Database management
- Information management
- Operational coordination
- Program management
- Office administration
- Technical support
- Software installation
- Microsoft Office proficiency
- Access control
- Time management
- Problem solving
- Team collaboration
- Customer communication
- Attention to detail
Languages
English
Native
Native
Accomplishments
Most Fashionable Student of the Year
Timeline
Administrator /Financial Accountant
CROWN PRINCE SCHOOL
08.2024 - Current
IT Specialist ( NATIONAL SERVICE )
GHANA AIRPORT COMPANY LTD ( KUMASI )
08.2023 - 07.2024
Computer Teacher ( INTERNSHIP )
CROWN PRINCE SCHOOL
01.2021 - 01.2023
Bachelor of Science - Computer Science
CHRISTIAN SERVICE UNIVERSITY COLLEGE
High School Diploma -
WAMANAFO SENIOR HIGH TECHNICAL SCHOOL
JUNIOR HIGH SCHOOL -
SABWILL EDUCATIONAL COMPLEX