Gabriel Torres
Dubai
Summary
Dynamic and dedicated Cabin Crew Member with Emirates Airlines, skilled in enhancing customer satisfaction and ensuring safety. Recognized for exceptional reliability and cultural sensitivity, I excel in emergency procedures and training. Actively contributed to achieving safety goals while fostering teamwork and delivering outstanding in-flight service.
Developed exceptional communication, conflict resolution, and multitasking skills in customer-centric environment. Excel in providing top-tier service and managing diverse tasks efficiently. Seeking to transition into new field, leveraging transferrable skills to deliver high-quality results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cabin Crew Member
Emirates Airlines
03.2024 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Played a key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
Education
High School Diploma -
Prioridade Hum School
Rio De Janeiro, BrazilSkills
- Customer assistance
- Reliability and punctuality
- Equipment monitoring
- Cultural sensitivity
- Safety awareness
- Assertiveness
- Grooming and personal hygiene
- Emergency procedures
- Training and mentoring
- Flight preparation
- Meal service
Certification
- Certified as Cabin Crew, New Flight Aviation School in Rio de Janeiro, Brazil. - [Timeframe]
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Timeline
Cabin Crew Member
Emirates Airlines
03.2024 - Current
High School Diploma -
Prioridade Hum School
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