GABRIEL TETTEY ARYEE
ACCRA
Summary
Professional Customer Account Manager with extensive experience in Sales/Marketing and the Banking industry. Expert at managing and forecasting key account metrics to consistently increase profits. Possesses drive and perseverance to deliver top quality service. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
11
11
years of professional experience
Work History
Customer Accounts Manager
Gafkwa Trading Enterprise
01.2017 - Current
- Daily update of customer credit accounts over time with respect to new supplies ordered by customers
- Follow up with calls to retrieve payments within a speculated time as per the time period agreed upon between management and customer at the day of delivery of goods
- Daily reconciliation of cleared cheque values issued for debt payments by customers and credit account records and deposit of cheques within due dates at the bank
- Responsible for the monthly payment of SSNIT, VAT Returns and Payee calculated and presented by the company Accountant
- Responsible for stock inventory
Sales Ambassador
Fidelity Bank
01.2014 - 01.2016
- Sale of various account products to prospective clients to meet monthly targets set by the bank
- Assist and perform various customer relationship roles with respect to customer satisfaction and experience
- Took part in various outskirt activations to market the bank's products and current updates about the banks customer experience needs.
National Service Personnel
Ghana statistical Service
01.2013 - 01.2014
- Collecting Data on Social and Demographic assignments - Health, Mortality and Birth
- Analyzing and interpreting data outcome (Agricultural Production and its effect on the economy).
Research Assistant
Ghana Statistical Service
01.2014
- Integrated Business Establishment Survey (IBES): Collecting data on census basis within a particular catchment area on all economic business establishments for the Government to prepare the business register for the economy.
Internship
Ghana Post limited
01.2011
- Coding and editing of various post codes using Excel
- Assist with documentation and preparation of bid analysis
Education
BSc. Bachelor of Science (Data collection and analysis) -
Kwame Nkrumah University of Science & Technology
01.2020
HND Higher National Diploma -
Takoradi Polytechnic
01.2013
West African Senior School Certificate Examination -
Nungua Senior High School
01.2007
Skills
- Excellent in data management
- IT skills in Word, Excel, Access, PowerPoint, SPSS, R-Console
- Excellent Customer service Skills
- Client Relationship Building
- Business Strategies
- Sales Tactics
- Team Member Motivation
- Staff Training and Motivation
- Stock Management
- Account Servicing
- Data Entry
- Expense Tracking
Interests And Extracurricular Activities
- Current Affairs
- Technology
- Music and Entertainment
- Debating
Projects
Analysis of data on malaria cases using time series analysis in Ablekuma North municipality.
References
Available upon request
Affiliations
- In the music ministry
- Part time inventory expert/consultancy
Timeline
Customer Accounts Manager
Gafkwa Trading Enterprise
01.2017 - Current
Sales Ambassador
Fidelity Bank
01.2014 - 01.2016
Research Assistant
Ghana Statistical Service
01.2014
National Service Personnel
Ghana statistical Service
01.2013 - 01.2014
Internship
Ghana Post limited
01.2011
BSc. Bachelor of Science (Data collection and analysis) -
Kwame Nkrumah University of Science & Technology
HND Higher National Diploma -
Takoradi Polytechnic
West African Senior School Certificate Examination -
Nungua Senior High School
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