Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Gabriel Boateng

Kumasi, Ashanti

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.

Overview

1
1
year of professional experience

Work History

Retail Sales Assistant

Melcom Ghana
Kumasi, Ashanti
07.2018 - 02.2019
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped customers complete purchases, locate items and join reward programs.

Education

Diploma Certificate - Business Administration

Garden City University College
Kenyase-Kumasi, Ghana
05.2022

West African Snr. High Sch. Certificate Exams - Business

Asanteman Snr. High School
Suame-Kumasi,Ghana
06.2018

Skills

  • Building Customer Loyalty
  • Sales and Promotions
  • Effective Customer Communication
  • Building Customer Relationships and Loyalty
  • Retail Metrics and Goals
  • Meeting Sales Goals
  • Excellent Written and Verbal Communication
  • Till Counting
  • Suggestive Selling
  • Constructive Feedback
  • Customer Buying Habits

Languages

English
Native Speaker
Twi
Proficient
C2

Timeline

Retail Sales Assistant

Melcom Ghana
07.2018 - 02.2019

Diploma Certificate - Business Administration

Garden City University College

West African Snr. High Sch. Certificate Exams - Business

Asanteman Snr. High School
Gabriel Boateng