Microsoft Office
Fuseina Razak
Student.
Accra,Greater Accra
Summary
Enthusiastic group leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks. Motivated to learn, grow and excel in all fields. Hardworking and passionate knowledge seeker with strong organizational skills eager to secure entry-level.
Overview
2
2
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Service Personnel
Prof. Charlotte Wrigley Asante
Accra, Ghana
10.2021 - Current
- Improved operations through consistent hard work and dedication.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conducted research, gathered information from multiple sources and presented results.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Oversaw daily operations to ensure high levels of productivity.
Internship Student
Mr. Love Alister
Accra, Ghana
07.2019 - 09.2019
- Preparing, organising and storing information in paper and digital form.
- Dealing with queries on the phone and by email.
- Greeting visitors at reception.
- Managing diaries, scheduling meetings and booking rooms.
- Arranging travel and accommodation.
- Arranging post and deliveries
- Taking minutes at meetings
- Typing up letters and reports
- Updating computer records using a database
- Printing and photocopying
- Ordering office supplies
- Maintaining office systems
- Liaising with suppliers and contractors
- Liaising with staff in other departments, e.g. finance, HR
- Working in an office.
Manageress
Mr. Joshua Amuzu
Accra, Ghana
08.2016 - 08.2017
- Adhered to social distancing protocols and wore mask or face shield.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Served customers and followed outlined steps of service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Drove operational improvements which resulted in savings and improved profit margins.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Led projects and analyzed data to identify opportunities for improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Worked flexible hours; night, weekend, and holiday shifts.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Supervised work of contracted employees to keep on task for timely completion.
Secretary to the General Manager
Mr. Joshua Amuzu
Accra, Ghana
02.2016 - 07.2016
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Organized and updated schedules for executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maximized clerical staff productivity by reorganizing training program and effectively supervising 15 employees.
- Used [Software] to prepare various correspondence, reports and other written material.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Liaised between clients and vendors and maintained effective lines of communication.
- Maintained clean reception area to promote positive, professional environment for clients.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor of Arts - Geography And Linguistics.
University of Ghana
Legon, Accra- Ghana. 09.2017 - 09.2021
WASSCE - General Arts
Achimota Senior High School
Achimota, Accra-Ghana 08.2012 - 05.2015
B.E.C.E - Basic Arts
Royal Priesthood Academy
Amasaman, Accra - Ghana. 04.2009 - 04.2012
Skills
Computer Proficiency
Problem solving talent
Leadership experience
Excellent communication skills
Organizational Know-how
Collaboration know-how
Problem solving talent
Accomplishments
- Supervised team of 17 staff members.
Affiliations
Zonta Club.
GMSA
O.A.A 2015
Additional Information
Founder and C.E.O. of online shop, Nokel Mart.
Currently a Teaching Assistant at the Department of Geography and Resource Development.
Software
Corel Draw
Photoshop
Interests
Volunteering
Travelling
Mentoring and coaching
Team sports
Club membership
writing, reading, graphic designing, dancing.
Reading books as it fetches me more knowledge as I discover information and it also develops my brains.
Writing gives me the opportunity to express myself in ways that I could not otherwise. I am able to focus and I am also able to write anything based on how I feel at any moment.
Graphic designing as limitless at it is in its possibilities, allows me to be fluid, to explore different solutions through typographic choices, layouts and colors. It has taught me to never be content with comfortable, so I look forward to whatever may come.
Dancing has countless health benefits from increasing stamina, relieving stress and body sculpting, to name but a few but I love to dance primarily for my mental and emotional health.
Timeline
Service Personnel
Prof. Charlotte Wrigley Asante
10.2021 - Current
Internship Student
Mr. Love Alister
07.2019 - 09.2019
Bachelor of Arts - Geography And Linguistics.
University of Ghana
09.2017 - 09.2021
Manageress
Mr. Joshua Amuzu
08.2016 - 08.2017
Secretary to the General Manager
Mr. Joshua Amuzu
02.2016 - 07.2016
WASSCE - General Arts
Achimota Senior High School
08.2012 - 05.2015
B.E.C.E - Basic Arts
Royal Priesthood Academy
04.2009 - 04.2012