Fridause Kocheng
Accra
Summary
Dedicated professional with strong communication skills and a commitment to excellent customer service. Experienced in managing inquiries, processing sales transactions, and maintaining organized records.
Overview
4
4
years of professional experience
Work History
Receptionist
Merles Quest House
Teshie Greda Estate, Accra
03.2025 - 07.2025
- Managed phone calls, directing inquiries to appropriate staff members.
- Maintained cleanliness and organization of the reception area daily.
- Assisted with administrative tasks, including filing and data entry.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
Sales Representative
Jane's Ladies Wear
Spintex, Accra
02.2021 - 04.2022
- Assisted customers in selecting clothing and accessories based on style preferences.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to restock inventory and organize displays.
- Maintained visual merchandising standards to highlight current fashion trends.
- Handled customer inquiries and resolved issues with professionalism and care.
Education
High School Diploma -
Bolgatanga Senior High School
Bolgatanga, Ghana06-2024
Kanda Junior High School
Accra, Ghana03-2019
Skills
- Excellent communication skills
- Sales transactions
- Data entry
- Inventory management
- Client relationship management
- Team collaboration
- Time management
Languages
English
Beginner
A1
Twi
Beginner
A1
Hausa
Beginner
A1
References
References available upon request.
Timeline
Receptionist
Merles Quest House
03.2025 - 07.2025
Sales Representative
Jane's Ladies Wear
02.2021 - 04.2022
High School Diploma -
Bolgatanga Senior High School
Kanda Junior High School