Fredrick Apenyo

• Monitored field trips and special events to maintain safety and increase attendee retention.
• Identified areas in need of improvement and implemented solutions.
• Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
• Conferred and resolved education-related issues and problems with students, parents and school officials.
• Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students and staff.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

• Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
• Identified areas in need of improvement and implemented solutions.

Checked sales.

Communicated with customers for better customer services.

Prepared accounts and yearly reports.

• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Served customers and followed outlined steps of service.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.