Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Awards
Hobbies and Interests
Personal Information
References
Football, volleyball, handball,etc
Timeline
Generic
FREDERICK SAM

FREDERICK SAM

ELMINA

Summary

Detail-oriented and results-driven professional with a Bachelor of Arts in Education (with Information Studies), combining analytical thinking and operational efficiency with a steadfast commitment to high ethical standards. Demonstrated expertise in project management, process streamlining, and delivering precise, data-informed solutions in fast-paced, high-pressure environments. Excellent interpersonal and communication skills foster effective collaboration across teams and customer-focused departments. Passionate about driving growth and stability within innovative financial institutions through precision, integrity, and a focus on continuous improvement.

Overview

4
4
years of professional experience

Work History

FRONT DESK OFFICER

GCB BANK PLC
10.2024 - Current
  • Greeted and assisted customers at the front desk, ensuring a welcoming atmosphere.
  • Process customer transactions(balance checking and statements printing) efficiently using banking software and systems.
  • Collaborate with team members to enhance service delivery and operational efficiency.
  • Provide excellent customer service through efficient problem solving techniques.
  • Verified the customer's identity by checking valid identification cards prior to providing service.
  • Collaborate with colleagues to ensure the smooth operation of all front desk functions.
  • I manage files, running reports, and delivering updates on occupancy and revenue.
  • I single managed the front desk with the distribution of cheque booklets to customers appropriately, assisted my other colleagues when they are under pressure, and keep files appropriately for smooth working.
  • I managed the store and server rooms accordingly

Youth General Secretary

St. Joseph Minor Basilica
12.2023 - Current
  • I have organized administrative tasks to support church operations and community engagement.
  • Coordinated communication between clergy, staff, and parishioners effectively.
  • Assisted in planning and executing community outreach programs and events.
  • Ensured compliance with church policies and procedures in daily operations.
  • Maintained accurate records and documentation for church activities and membership.

Vice president for Lectors Ministry

St. Thomas Aquinas Catholic Church
10.2023 - 10.2024
  • Coordinated training sessions to enhance team skills and collaboration.
  • Implemented communication strategies to improve member engagement and participation.
  • Evaluated program effectiveness and made recommendations for improvements.
  • Identified problems and implemented solutions to better streamline operations.

Liturgical Committee Head

St. Thomas Aquinas Catholic Church
10.2023 - 10.2024


  • Developed communication strategies to engage members effectively.
  • Facilitated training sessions for new members and committee members.
  • Developed strategies to increase engagement among members of the ministry.
  • Organized committee meetings, including setting dates, times, locations, and speakers.

Course Representative

University of Ghana
09.2021 - 08.2024
  • Facilitated communication between students and faculty regarding course-related issues.
  • Organized student feedback sessions to gather insights on course content and structure.
  • Represented student interests in departmental meetings to influence academic policies.
  • Coordinated with faculty to relay important information about course schedules and changes.
  • Provided feedback on course syllabi and curriculum changes to the professor.
  • Met with professors regularly to discuss student concerns and provide updates on their progress.

Organizing secretary for University of Ghana Jubilee Choir

University of Ghana
10.2023 - 05.2024
  • Managed daily office operations and maintained organized filing systems.
  • Communicated effectively with students, faculty, and external partners.
  • Assisted in preparing documents for administrative meetings and presentations.
  • Maintained inventory of office supplies and ordered as necessary.
  • Provided support in organizing events and activities for the university community.



Volunteer

Queen of the Apostles school
02.2024 - 04.2024
  • Assisted teachers with classroom activities and student support as needed.
  • Mentored younger students, fostering a supportive learning environment.
  • Managed inventory of supplies, ensuring classrooms were adequately stocked.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Organized and maintained records of volunteer hours and donations.

Intern

Edinaman Senior High School
08.2023 - 09.2023
  • Collaborated with staff to enhance educational programs and initiatives.
  • I served as an external invigilator during their 2023 WASSEC time.
  • Managed administrative tasks, including filing documents and data entry.
  • Maintained accurate records of all activities performed throughout internship period.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Maintained positive working relationship with fellow staff and management.
  • Prepared reports summarizing project progress and results for management review.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Implemented strategies to take advantage of new opportunities.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Worked closely with human resources (non teaching staffs) to support employee management and organizational planning.

Intern

Global Records Company
02.2022 - 05.2022
  • I worked in a warehouse, where I managed arranging files from companies according to the numbers ascribe to the box.
  • I went for papers and other important documents from companies and bring them to the company and I made such those information are kept save and arranged nicely so easy retrieval.
  • I managed the database of the companies we went for their files for storage

Education

Bachelor of Arts - Education(with Information Studies)

University of Ghana
Legon, Greater Accra
02-2025

No Degree -

St. Teresa's Minor Seminary
Amisano, Elmina-Central Region
08.2020

No Degree -

St. Anne's Catholic School
Elmina, Central Region
06.2016

Skills

  • Strategic leadership
  • Customer engagement
  • Strong verbal communication
  • Cross-functional collaboration
  • Detail-oriented data entry
  • Administrative assistance expertise
  • Comprehensive documentation skills
  • Systematic record management

Accomplishments

  • I was part of the winning team of the Jubilee Hall Volleyball boys in 2024

Languages

English

Awards

  • 1st runner for Course Rep in level 300, 08/17/23
  • Committee member, 08/17/23

Hobbies and Interests

  • Volunteering
  • Reading books and articles
  • Singing
  • Dancing
  • Playing both indoor and outdoor games
  • Acting
  • Music

Personal Information

References

Mr. Frederick Asamoah - Branch Manager GCB Bank PLC, (Assin Fosu)

Mr. Victor Adaase - Branch Manager GCB Bank PLC (Winneba)

Dr. Mrs. Monica Mensah -Snr. Lecturer at the University of Ghana-Information Studies Dept

Rev. Fr. Michael Panful -Rector at St. Teresa's Minor Seminary

Rev. Fr. Anthony Enninful -Rector at St. Joseph Minor Basilica

Mrs. Baaba-RM at GCB Bank PLC (Winneba)

Mr. Richard Blankson - Branch Officer GCB Bank PLC (Winneba)

Mr. Zublim Hudu - Branch Officer GCB Bank PLC (Winneba)

Mr George Abeam-Danso - Branch Officer GCB Bank PLC (Winneba)

Mr. Abraham Tetteh -RSM GCB Bank PLC (Winneba)

Football, volleyball, handball,etc

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Timeline

FRONT DESK OFFICER

GCB BANK PLC
10.2024 - Current

Volunteer

Queen of the Apostles school
02.2024 - 04.2024

Youth General Secretary

St. Joseph Minor Basilica
12.2023 - Current

Vice president for Lectors Ministry

St. Thomas Aquinas Catholic Church
10.2023 - 10.2024

Liturgical Committee Head

St. Thomas Aquinas Catholic Church
10.2023 - 10.2024

Organizing secretary for University of Ghana Jubilee Choir

University of Ghana
10.2023 - 05.2024

Intern

Edinaman Senior High School
08.2023 - 09.2023

Intern

Global Records Company
02.2022 - 05.2022

Course Representative

University of Ghana
09.2021 - 08.2024

Bachelor of Arts - Education(with Information Studies)

University of Ghana

No Degree -

St. Teresa's Minor Seminary

No Degree -

St. Anne's Catholic School

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