Frederick Appiagyei Coleman
Accra
Summary
Dynamic and results-oriented banking professional with over 13 years of comprehensive experience in marketing, loan processing, and management. Proven ability to drive business growth, foster client relationships, and lead teams to achieve organizational goals. Adept at accepting challenges and thriving in fast-paced environments. Passionate about continuous learning and development.
Overview
14
14
years of professional experience
Work History
Bank Manager
Multi Credit Savings and Loans Limited
01.2018 - Current
- Oversee daily operations of the bank branch, ensuring compliance with policies and regulations.
- Lead a team of 40 employees in two branches, fostering a collaborative and high-performing work environment.
- Develop and implement strategic marketing initiatives to increase customer acquisition and retention.
- Analyze financial reports and key performance indicators to drive branch performance.
Loan Officer
Multi Credit Savings and Loans Limited
01.2015 - 01.2018
- Evaluated loan applications and conducted credit assessments to determine borrower eligibility.
- Provided exceptional customer service by guiding clients through the loan process.
- Maintained thorough documentation and compliance with lending regulators.
Recovery Manager
Multi Credit Savings and Loans Limited
01.2015 - 01.2018
- Prepare and circulate debtors daily, monthly, quarterly statement and file acknowledgement copy.
- Ability to Bad Loan recovery and plan courses of action to recover outstanding payments.
- Ability to PDO recovery.
- Ability to dispose off recovered assets.
- Implementing new strategies and tactics to improve recovery performance, training and coaching staff to improve performance.
Marketing Officer
Multi Credit Savings and Loans Limited
01.2012 - 01.2015
- Designed and executed marketing campaigns to promote banking products and services, leading to a 100% increase in customer engagement.
- Conducted market research to identify trends and opportunities for growth.
- Collaborated with cross-functional teams to enhance customer experience and product offerings.
- Monitored customer account to make sure there is no difference partaking to the money in the account.
Education
Bachelor of Science - Business Administration (Accounting)
African University College of Communications
Adabraka, Accra, Ghana01.2022
Diploma - Business Administration
Accra Polythecnical
Tudu, Accra, Ghana01.2011
Wassce - undefined
Konongo Odumasi Secondary School
Konongo, Kumasi01.2008
Skills
- Banking Operations
- Marketing Strategy
- Customer Relationship Management
- Team Leadership
- Financial Analysis
- Problem Solving
- Excellent Communication Skills
References
- Collins, Amofa, HEAD, HRM/AREA MANAGER, +233 244577506, Multi Credit Savings and Loans Limited
- Frank, Darko, Manager, +233 244529121, Multi Credit Savings and Loans Limited
INTEREST
Reading, Watching and Playing Football, Explore
NATIONAL SERVICE
Youth Employment Agency, 2022, 2023, Assisting the director in daily activities., Monitor the YEA employees on the daily activities., Financial Administrative support., Multitasking and Prioritization.
Timeline
Bank Manager
Multi Credit Savings and Loans Limited
01.2018 - Current
Loan Officer
Multi Credit Savings and Loans Limited
01.2015 - 01.2018
Recovery Manager
Multi Credit Savings and Loans Limited
01.2015 - 01.2018
Marketing Officer
Multi Credit Savings and Loans Limited
01.2012 - 01.2015
Diploma - Business Administration
Accra Polythecnical
Wassce - undefined
Konongo Odumasi Secondary School
Bachelor of Science - Business Administration (Accounting)
African University College of Communications