FREDA OBENG

• Organising and storing information in paper and digital form
• Ordering office supplies
• Liaising with suppliers and contractors
• Generate reports
• Handle multiple projects/ tasks
• Prepare and monitor invoices
• Carry out administrative duties such as filing, typing, copying, binding, scanning,etc.
• Handle sensitive information in a confidential manner
• Resolve administrative problems
• Manage the recruitment and selection process
• Payments of salaries and taxes
• Writing of Job Descriptions
• Preparation of Payrolls and salary schedules for staff
• Issuing of pay slips
• Ensures positive work environment
• Organizing events: end of year party
• Manage all accounting transactions
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Receiving clients payments
• Cash collection /bank deposit/withdrawals
• Signatory to company account
• Reconcile accounts including receivable and payable
• Ensure cashflow is utilized properly and protect reserves
  

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts
• Provide accurate, valid and complete information
• Keep records of customer interactions, process customer accounts and file documents
• Processing orders and payment transactions
• Installment payment processing in connection with a bank called ''Findomestic''
• Processed customer service orders promptly to increase customer satisfaction.
• Providing services and activations of sim card for all mobile networks.

• Receiving, unpacking and arranging new shipments from suppliers and vendors
• Arranging and labelling goods in the display shelves
• Assisting customers in finding the products they’re looking for
• Processing customer payments at the checkout point/till
• Addressing customer complaints and inquiries
• Providing shopping advice and recommendations to customers
• Performing periodic price audits to resolve price discrepancies