Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

FRANKLIN ADDO - OBIRI

ACCRA

Summary

Proactive Sales Administrator offering 12-year background processing sales orders, arranging deliveries and rendering after-sales support. Liaises well with suppliers and handling ad-hoc customer sales queries and orders. Proficient in SalesForce CRM coupled with in-depth knowledge of paper and digital filing systems. Communicative and direct professional committed to achieving quality results.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Sales Administrator / Manager

SHALOM OIL LTD, JUNC
10.2013 - Current
  • Prepare and review revenue, expense, payroll entries, invoices, and other accounting documents
  • Hitting Daily sales target
  • Maintaining good customer relation
  • Stock inventory control
  • Monitor and review accounting and related system reports for accuracy and completeness
  • Ensuring standards of quality, customers services and health and safety
  • Resolving customer complaints, organising special promotion and displays
  • Recommend, develop and maintain financial data bases, computer software systems and manual filing systems
  • Collaborate with the administrative office to Keep records on business operations, certificate, permit and other documentation and ensuring their regular update and renewal

Sales Administrator

NATIONAL SERVICE PERSON - SHALOM OIL LTD
11.2012 - 10.2013
  • Prepare and review revenue, expense, payroll entries, invoices, and other accounting documents
  • Maintaining good customer relation
  • Stock inventory control
  • Monitor and review accounting and related system reports for accuracy and completeness
  • Resolving customer complaints, organising special promotion and displays
  • Recommend, develop and maintain financial data bases, computer software systems and manual filing systems.

Loan Officer / Head of ICT

E-MONEY GHANA LIMITED
11.2010 - 02.2012
  • Evaluates loan applications and documentation by confirming credit worthiness
  • Approves loans by issuing checks or forwarding applications to loan committee
  • Rejects loans by explaining deficiencies to applicants
  • Counsel clients on personal financial problems
  • Maintain and review account records, updating and categorizing them according to status changes.

Manager

TOPTECH CYBER CAFÉ AND BUSINESS CENTER
12.2005 - 10.2009
  • Help provide basic computer/Internet training and advice, leisure learning opportunities and arrange of facilities to enable printing, scanning, newsletter and website design and gaming
  • To manage and lead a range of projects in line with the Business Plan
  • Maintain standards of security in the correct balance with the needs of an open and welcoming service
  • Ensure all policies and procedures are adhered to, in line with legislation and the organisations ethos.

Computer Technician / Network Administrator / Software Developer

VIKTUREE NETWORKS GHANA LIMITED
02.2005 - 10.2005
  • Configuration of windows-based programs and software
  • Computer repairs and maintenance
  • Office and home network installations
  • Wireless and cable network installations.

ICT Tutor / Computer Technician / Software Designer

CENTER FOR LANGUAGES, STUDIES
03.2004 - 01.2005
  • Teach Microsoft windows based programs
  • Help students in acquiring skills and knowledge in graphic designing
  • Compile reports for students at the end of each term.

Education

Bachelors Degree - Commerce

UNIVERSITY OF CAPECOAST
2018

Higher National Diploma - Accountancy

ACCRA POLYTECHNIC
2012

COMPUTER & MOBILE TRAINING INSTITUTE - Computer Engineering

SCES COMPUTER & MOBILE TRAINING INSTITUTE
ACCRA
2003

Certificate in Computer Networking - Computer Graphics

CENTRE FOR LANGUAGES AND PROFESSIONAL STUDIES
ACCRA
2003

Science Education

ST. THOMAS AQUINAS SECONDARY SCHOOL
ACCRA
01.2002

Skills

  • Certificates in Computer Networking
  • Introduction to Local Area Network
  • Windows Administration
  • Windows Core Technologies
  • CENTRE FOR LANGUAGES AND PROFESSIONAL STUDIES 2003
  • Diploma in Computer Software and Hardware Engineering
  • Hardware and Software Engineering
  • Desktop Publishing (Corel draw, MS-publisher, FrontPage, Photoshop)
  • Office Applications ( MS-Word, MS-Excel, MS-PowerPoint, MS-Access)
  • ST THOMAS AQUINAS SECONDARY SCHOOL
  • RELEVANT SKILLS
  • Analytical Skills :
  • Spreadsheet , Data Analysis and Troubleshooting
  • Management Skills: Ethics, Delegation
  • Organizational Skills: Record – keeping, Multi-tasking, Data entry and Stock inventory
  • Communication Skills
  • Problem Solving skills
  • Team work skills
  • Languages: ENGLISH
  • Client Relationship Management
  • Account Development
  • Production Support
  • Sales Tracking

Certification

2000 - 2002 Senior Secondary School Certificate PROVIDENCE PREPARATORY SCHOOL 1999 Basic School Certificate

Timeline

Sales Administrator / Manager

SHALOM OIL LTD, JUNC
10.2013 - Current

Sales Administrator

NATIONAL SERVICE PERSON - SHALOM OIL LTD
11.2012 - 10.2013

Loan Officer / Head of ICT

E-MONEY GHANA LIMITED
11.2010 - 02.2012

Manager

TOPTECH CYBER CAFÉ AND BUSINESS CENTER
12.2005 - 10.2009

Computer Technician / Network Administrator / Software Developer

VIKTUREE NETWORKS GHANA LIMITED
02.2005 - 10.2005

ICT Tutor / Computer Technician / Software Designer

CENTER FOR LANGUAGES, STUDIES
03.2004 - 01.2005

Bachelors Degree - Commerce

UNIVERSITY OF CAPECOAST

Higher National Diploma - Accountancy

ACCRA POLYTECHNIC

COMPUTER & MOBILE TRAINING INSTITUTE - Computer Engineering

SCES COMPUTER & MOBILE TRAINING INSTITUTE

Certificate in Computer Networking - Computer Graphics

CENTRE FOR LANGUAGES AND PROFESSIONAL STUDIES

Science Education

ST. THOMAS AQUINAS SECONDARY SCHOOL

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