Summary
Overview
Work History
Education
Skills
Hobbies And Interest
Personal Information
Languages
References
Accomplishments
Languages
Timeline
Generic
FRANKLIN ADDO - OBIRI

FRANKLIN ADDO - OBIRI

Accra

Summary

I am a Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I am a dedicated individual who loves challenges. I consider myself to be hardworking, intelligent and honest, diligence and enterprise driven are some of my key personal attributes; likewise the ability to work on my own, being one of my strong points. I am also innovative, a team player and always ready to learn at all levels on endeavor

Overview

20
20
years of professional experience

Work History

Sales Administrator / Manager

SHALOM OIL LTD (PALMWINE JUNC. SHELL)
10.2013 - Current
  • Prepare and review revenue, expense, payroll entries, invoices, and other accounting documents
  • Hitting Daily sales target
  • Maintaining good customer relation
  • Stock inventory control
  • Monitor and review accounting and related system reports for accuracy and completeness
  • Ensuring standards of quality, customers services and health and safety
  • Resolving customer complaints, organising special promotion and displays
  • Recommend, develop and maintain financial data bases, computer software systems and manual filing systems
  • Collaborate with the administrative office to Keep records on business operations, certificate, permit and other documentation and ensuring their regular update and renewal

Sales Administrator

SHALOM OIL LTD
11.2012 - 10.2013
  • Prepare and review revenue, expense, payroll entries, invoices, and other accounting documents
  • Maintaining good customer relation
  • Stock inventory control
  • Monitor and review accounting and related system reports for accuracy and completeness
  • Resolving customer complaints, organising special promotion and displays
  • Recommend, develop and maintain financial data bases, computer software systems and manual filing systems.

Loan Officer / Head of ICT Department

E-MONEY GHANA LIMITED
KANESHIE - ACCRA
11.2010 - 02.2012
  • Evaluates loan applications and documentation by confirming credit worthiness
  • Approves loans by issuing checks or forwarding applications to loan committee
  • Rejects loans by explaining deficiencies to applicants
  • Counsel clients on personal financial problems
  • Maintain and review account records, updating and categorizing them according to status changes.

Manager

TOPTECH CYBER CAFÉ AND BUSINESS CENTER
12.2005 - 10.2009
  • Help provide basic computer/Internet training and advice, leisure learning opportunities and arrange of facilities to enable printing, scanning, newsletter and website design and gaming
  • To manage and lead a range of projects in line with the Business Plan
  • Maintain standards of security in the correct balance with the needs of an open and welcoming service
  • Ensure all policies and procedures are adhered to, in line with legislation and the organisations ethos.

Computer Technician / Network Administrator / Software Developer

VIKTUREE NETWORKS GHANA LIMITED (VINET)
02.2005 - 10.2005
  • Configuration of windows-based programs and software
  • Computer repairs and maintenance
  • Office and home network installations
  • Wireless and cable network installations.

ICT Tutor / Computer Technician / Software Designer

CENTER FOR LANGUAGES AND PROFESSIONAL STUDIES (CELPS)
03.2004 - 01.2005
  • Teach Microsoft windows based programs
  • Help students in acquiring skills and knowledge in graphic designing
  • Compile reports for students at the end of each term.

Education

Bachelors Degree in Commerce -

UNIVERSITY OF CAPECOAST
01.2018

Higher National Diploma in Accountancy, Financial Accounting, Taxation, Management Accounting, Auditing, Business Communication, Business Law, Administrative Law, Company Law, Research Methodology, Management Information System, Public Administration, African Studies, Accounting Theory, Communication Skills, Quantitative Methods, Management - ACCOUNTANCY

ACCRA POLYTECHNIC
ACCRA
01.2012

SCES COMPUTER & MOBILE TRAINING INSTITUTE
01.2003

Hardware and Software Engineering, Desktop Publishing (Corel draw, MS-publisher, FrontPage, Photoshop), Office Applications ( MS-Word, MS-Excel, MS-PowerPoint, MS-Access), Computer Software and Hardware Engineering -

CENTRE FOR LANGUAGES AND PROFESSIONAL STUDIES
01.2003

Senior Secondary School Certificate -

ST. THOMAS AQUINAS SECONDARY SCHOOL
01.2002

Basic School Certificate -

PROVIDENCE PREPARATORY SCHOOL
01.1999

Skills

  • Analytical Skills : Spreadsheet , Data Analysis and Troubleshooting
  • Management Skills: Ethics, Delegation
  • Organizational Skills: Record – keeping, Multi-tasking, Data entry and Stock inventory
  • Communication Skills
  • Problem Solving skills
  • Team work skills
  • Sales Tracking
  • Client Relationship Management
  • Sales Team Training

Hobbies And Interest

  • Reading
  • Listening to music
  • Surfing the internet
  • Writing of windows-based platform programs

Personal Information

  • Date of Birth: 09/02/83
  • Gender: Male
  • Marital Status: Married

Languages

ENGLISH

References

  • Mr. Williams Odoom, Head of Audit Department, University of Capecoast, 0243-821367, 0302-237180
  • Mr. Albert Ofosuapea (General Manager), Shalom Oil Limited, 0543022024, 0207100010

Accomplishments

  • BEST SALES FOR MY BRANCH
  • TARGET OF THE YEAR AWARD

Languages

English
First Language

Timeline

Sales Administrator / Manager

SHALOM OIL LTD (PALMWINE JUNC. SHELL)
10.2013 - Current

Sales Administrator

SHALOM OIL LTD
11.2012 - 10.2013

Loan Officer / Head of ICT Department

E-MONEY GHANA LIMITED
11.2010 - 02.2012

Manager

TOPTECH CYBER CAFÉ AND BUSINESS CENTER
12.2005 - 10.2009

Computer Technician / Network Administrator / Software Developer

VIKTUREE NETWORKS GHANA LIMITED (VINET)
02.2005 - 10.2005

ICT Tutor / Computer Technician / Software Designer

CENTER FOR LANGUAGES AND PROFESSIONAL STUDIES (CELPS)
03.2004 - 01.2005

Bachelors Degree in Commerce -

UNIVERSITY OF CAPECOAST

Higher National Diploma in Accountancy, Financial Accounting, Taxation, Management Accounting, Auditing, Business Communication, Business Law, Administrative Law, Company Law, Research Methodology, Management Information System, Public Administration, African Studies, Accounting Theory, Communication Skills, Quantitative Methods, Management - ACCOUNTANCY

ACCRA POLYTECHNIC

SCES COMPUTER & MOBILE TRAINING INSTITUTE

Hardware and Software Engineering, Desktop Publishing (Corel draw, MS-publisher, FrontPage, Photoshop), Office Applications ( MS-Word, MS-Excel, MS-PowerPoint, MS-Access), Computer Software and Hardware Engineering -

CENTRE FOR LANGUAGES AND PROFESSIONAL STUDIES

Senior Secondary School Certificate -

ST. THOMAS AQUINAS SECONDARY SCHOOL

Basic School Certificate -

PROVIDENCE PREPARATORY SCHOOL

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