FRANK THOMAS ATTACHEY
TARKWA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance. Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
18
18
years of professional experience
Work History
Area Support Manager / Product Manager
Multi-Tech Services Limited
Accra
02.2022 - Current
- Advise and assist the Product Manager on issues that may make the operation of the company more effective
- Promote further sales by interaction with the end user
- Created weekly schedules for team members and enforced timely shift start and end times
- Improved internal processes to increase customer response times and employee productivity
- Fostered a positive and inclusive team culture for support staff
- Led weekly team meetings to communicate business updates and review team performance
- Helped warehouse staff by unloading trucks and using heavy equipment to properly stock merchandise
- Checked inventory levels and placed merchandise orders for restocking purposes
- Drove sales and boosted customer excitement through effective oversight of store promotions
- In charge of CJC oil filtration unit and Freudenberg air filtration
Sales Engineer
Multi-Tech Services Limited
Accra
09.2015 - 02.2022
- Managed and grew vital customer accounts by astute contract review, production scheduling and customer engineering support
- Researched and identified potential customers
- Maintained accurate sales forecasting reports
- Offered technical and non-technical support and services to clients and staff regarding product use, operation and maintenance
- Provided training and product support for other members of sales team
Safety Officer
Miltrak Company Limited
Takoradi
04.2015 - 09.2015
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines
- Conducted site inspections and audits, recording findings and recommending corrective actions on final reports
- Managed safety and health programs, enforcing compliance with occupational health and safety regulations
- Investigated, resolved and reported on occurrences documented on employee incident and accident reports
- Improved workplace safety and employee productivity by transitioning from manual safety procedures to digital safety management systems
- Inspected premises and work of personnel to identify issues or non-conformity
- Supervised safe handling, storage and disposal of hazardous materials
- Conducted safety briefings at beginning and end of shifts to inform crews of daily task safety hazards
Control Room Engineer
Golden Star Bogoso
Bogoso
03.2011 - 03.2015
- Controlled affairs of mining equipment in the pit
- Supervising mining and drilling activities
- Preparing daily mining reports for morning meetings
Mechanical Technician
Golden Star Bogoso
Bogoso
01.2007 - 02.2011
- Diagnosed mechanical problems and determined solutions to correct concerns
- Installed, fit, cleaned and repaired external and internal equipment on tanks, including valves, caps, hoses, pumps and gaskets
- Troubleshot, diagnosed and repaired engineering equipment
- Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs
- Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity
Education
MASTER OF PROJECT MANAGEMENT - Project Management
GHANA INSTITUTE OF MANAGMENT AND PUBLIC ADMINISTRA
TAKORADI07-2024
BUSINESS ADMINISTRATION - Human Resource
GIMPA
TAKORADI07.2022
HND - METALLURGY AND FOUNDRY
Kumasi Polytechnic
Kumasi, Ghana05.2005
Ghana Secondary Technical School -
Ghana Secondary Technical School
Takoradi06.2001
Skills
- Self-motivated
- Presentation skills
- Key accounts and territory management
- Issue and conflict resolution
- Brand management
- Problem resolution
- Trustworthy
- Good Communication skills
- Teambuilding
- Reliable and trustworthy
- MS Office
- Friendly, positive attitude
- Technical support understanding
- Team development
- Customer service expertise
- Staff Training
- Employee Development
- Leading Team Meetings
- Continuous Improvement
- Records Management
- Performance Evaluations
- Performance Management
- Teamwork and Collaboration
- Budget Management
- Support Services
- Meeting Coordination
- Decisive Decision-Making
- Technical Support
- Documentation skills
- Project Management
- Stakeholder Management
- Staff Management
- Office Administration
Hobbies and Interests
- Playing tennis
- Reading
- Hiking
Languages
- English, First Language
- Ewe, First Language
- Twi, First Language
- Fanti, First Language
Timeline
Area Support Manager / Product Manager
Multi-Tech Services Limited
02.2022 - Current
Sales Engineer
Multi-Tech Services Limited
09.2015 - 02.2022
Safety Officer
Miltrak Company Limited
04.2015 - 09.2015
Control Room Engineer
Golden Star Bogoso
03.2011 - 03.2015
Mechanical Technician
Golden Star Bogoso
01.2007 - 02.2011
MASTER OF PROJECT MANAGEMENT - Project Management
GHANA INSTITUTE OF MANAGMENT AND PUBLIC ADMINISTRA
BUSINESS ADMINISTRATION - Human Resource
GIMPA
HND - METALLURGY AND FOUNDRY
Kumasi Polytechnic
Ghana Secondary Technical School -
Ghana Secondary Technical School
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