FRANK OPOKU AKOSAH
Kumasi
Summary
Highly motivated and results-oriented young graduate with a strong drive to contribute to organizational goals. Skilled in utilizing interpersonal abilities and collaborating to achieve success. Experienced in recruitment, policy implementation, and employee relations. Committed, humble, and hardworking, able to deliver excellent results with minimal supervision. Seeking an opportunity to utilize skills and make a positive impact on organizational activities.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
9
9
years of professional experience
Work History
Operations Manager
Adusi Electrical Engineering Limited
01.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Chief Executive Officer
Akosah Electrical Enterprise
06.2022 - Current
- Established foundational processes for business operations.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Marketing Manager
Flazpice Enterprise
09.2022 - 12.2023
- Updating the data base with staff records
- Marketing of goods to the general public
- Assisting as a factory worker sometimes
- Keeping records of goods
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
National Service Personnel to The Presiding Member
Ga North Municipal Assembly
10.2021 - 09.2022
- Supervise administrative activities in the assembly
- Inspection of equipment and checks for malfunction
- Typing of MEMOs and minutes of meetings
- Input item requisition for my supervisor
- Participating in continuous improvement by generating suggestions, problem-solving activities to support teamwork
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Intern
Adusi Electrical Engineering Limited
12.2018 - 08.2021
- Updating the data base with staff records
- Supervised site activities
- Filing of documents
- Coordinating meetings
- Data entry
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Sales Assistant
Kapital A Enterprise
01.2017 - 08.2017
- Checked incoming orders and organized new stock
- Managed inventory control, cash control, store opening and closing procedures
- Submitted reports to senior managements to aid in business planning
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Marketing Intern
MTN Ghana Office
06.2016 - 12.2016
- Registration of new sim cards to customers
- Marketing of brand and products to the public
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Contributed to the creation of compelling content for company blog, newsletter, and website.
- Enhanced social media engagement through regular posting and audience interaction.
Education
Master of Arts - Educational Administration
University of Education, Winneba
Winneba, Ghana08-2024
Bachelor of Science - Business Administration
University of Professional Studies
08.2021
WASSCE - General Art
St Peter's Secondary Senior High School
05.2016
Skills
- Accurate Record Keeping
- Consistent Work Ethic
- Collaborative Teamwork
- Public Relations Expertise
- Advertising Strategy
- Microsoft Word Proficiency
- Data Analysis Using Excel
- PowerPoint Presentation Development
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Staff management
- Staff training
- Project management
- Operations oversight
- Goal setting
Languages
English
Twi
Career Objectivity
To become a professional that employs interpersonal skills and team work to achieve the goals of the organization and also carry out responsibilities in functional areas such as recruitment, policy implementation and employee relations.
Personal Information
ID Number: GE-317-9516
Academic Excellence - Ielts
Band 7.0/9.0
soccer, swimming, pool games
Excellent soccer player but couldn't advance to next level due to little or no chance of getting support and also few injuries.
like to take some time out to swim since it has proven to relax the human muscles and lastly a very competitive pool player.
Websites
Timeline
Operations Manager
Adusi Electrical Engineering Limited
01.2024 - Current
Marketing Manager
Flazpice Enterprise
09.2022 - 12.2023
Chief Executive Officer
Akosah Electrical Enterprise
06.2022 - Current
National Service Personnel to The Presiding Member
Ga North Municipal Assembly
10.2021 - 09.2022
Intern
Adusi Electrical Engineering Limited
12.2018 - 08.2021
Sales Assistant
Kapital A Enterprise
01.2017 - 08.2017
Marketing Intern
MTN Ghana Office
06.2016 - 12.2016
WASSCE - General Art
St Peter's Secondary Senior High School
Master of Arts - Educational Administration
University of Education, Winneba
Bachelor of Science - Business Administration
University of Professional Studies
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