FRANCIS NUAMAH OCRAN
HUMAN RESOURCE ADMINISTRATOR
TEMA,GREATER ACCRA
Summary
Successful human resource professional with expertise in talent acquisition, training, employee relations, and performance management, building and maintaining positive relationships with employees and management with a passion for employee development and retention.
Strong organizational skills and a commitment to adhering to relevant laws and regulations. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency.
Overview
21
21
years of professional experience
Work History
Recruitment Specialist
Majorel Ghana Limited
09.2022 - Current
- Identifying future hiring needs
- Posting of job advertisements using various portals
- Sourcing candidates through databases and social media
- Performing phone screening activities as part of the initial recruitment process
- Screening and vetting of potential candidates for advertised roles
- Scheduling & conducting interviews
- Building a network of potential employees
- Achievements as, Built a robust pipeline of candidates on standby to be interviewed for various projects when there was a demand for Agents
- Scheduled interviews and ensured candidates were up to speed with regard to preparing for their interviews and ensuring they were present on their scheduled interview days
- Always ensured targets for each project were met as and when there was a demand while ensuring compliance with Majorel’s values, which are Creativity, Excellence, and Respect
- Always assisted Majorel’s global and local teams to ensure newly hired Agents met new entrant compliance processes so there could be smooth on-boarding into the organization.
Human Resource Advisor
09.2020 - 06.2022
HR Advisor
G4S Security Services Ghana Limited
- Was responsible for:
- Planning, developing, implementing, and evaluating staff recruitment and communicating new HR initiatives and changes in policies to management and employees
- Recruitment of staff to fill existing gaps
- Arranging and performing interviews
- Screening, vetting, orientation, and on-boarding of new staff
- Handling Employee Health, Safety, and welfare concerns
- Managing a staff strength of about 930 personnel and ensuring their grievances are taken and addressed to the letter
- Leave management
- Handling employee relations through the performance of route rides- i.e
- Visiting staff at their work locations as a means of motivating them to deliver their optimum best
- Handling resignation and termination processes (i.e
- Performing exit interviews)
- Performing all other HR-related tasks
- Achievements as, :
- Helped reduce attrition in Tema by 30% through employee engagement initiatives and people-centered strategies
- Proposed the introduction of stipends for newly hired personnel which when approved and implemented, helped improve retention, reduce attrition, and improve recruitment
- Proposed the introduction of a transport system for employees which when approved and implemented, attracted recruits, improved retention, and reduced staff shortage within my territory
- All these positively impacted the operations of the business in my zone.
Recruitment Administrator
G4S Security Services Ghana Ltd
12.2018 - 09.2020
- Was responsible for:
- Recruitment of Security Officers/Guards & Back office Staff
- Advertising vacancies, receiving applications, and screening and selecting suitable candidates
- Short-listing of applications, arranging and participating in interviews
- Keeping an inventory of staff that were recruited and passed out on a weekly basis
- Ensuring all vacancies in the business were filled when there were any
- Ensuring there were adequate Security Officers to fill the gaps available
- Key Achievements include:
- Streamlined recruitment for both front-line and back-office roles, thereby ensuring a consistent approach was followed in securing candidates
- Ensured the integrity of employee data at the time of on-boarding, thereby leading to a 12% reduction in pay queries associated with wrong bank details.
Service Station Manager
Petroleum Solution GH Ltd
08.2017 - 05.2018
- Kept station sales records
- Drove sales and service delivery at the station
- Took delivery of products from the BRV (Bulk Road Vehicle)
- Ensured maintenance of NPA and standards of other regulatory bodies
- Provided leadership for the achievement of the station’s target.
Trainee Manager
Petroleum Solutions Ltd
12.2016 - 07.2017
- Ensured achievement of minimum daily targets (1000 liters)
- Responsible for cross-selling and educating truck drivers on additional services available
- Provided supervision for attendants both day and night (stations run on a 24/7 system)
- Kept an inventory of stock details and assisted the station manager in the discharging of new products
Field/Fuel Clerk
Golden Star Bogoso/Prestea Mines
12.2015 - 12.2016
Volunteer
Petroleum Solutions Limited
07.2014 - 12.2014
Nii Okai Ministries
01.2006 - 09.2008
- Entrepreneurial drive - Sold Christian Literature Materials/CDs
Stores Officer
Tema Animal Hospital
02.2003 - 06.2003
- Was responsible for
- Sales and marketing of animal vaccines/drugs
- Keeping an inventory of stocks and sales records including reconciliation
- Issuing vaccines and drugs to customers
- Assisting customers with information on the administering of drugs and vaccines
Education
Bachelor of Business Administration - Human Resource Management
Methodist University College
2015
Mechanical Engineering
Tema Technical Institute
2002
Skills
- Published author of a book titled ‘The Appetite Test’
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent report-writing skills
- Excellent written and verbal skills
- Ability to drive with a Class ‘B’ Driver’s license
- Organizational Systems
- Contract Negotiation
- Recruitment and Selection
- Behavioral Interviewing
- Annual Evaluations
- Recruitment and Retention Strategies
- Talent Acquisition
- Global Recruitment
- Employee Timesheet Processing
- Project Recruiting
- Employee Referral Programs
- Job Applicant Interviews
- New Hire Training
- Time Management
- Employee Performance Reviews
- Public Speaking
- Problem Resolution
- Community Networking
- Training and Onboarding
- Employee Handbook Development
- Additional achievements, skills, and qualities:
- Background Checks
- Human Resource Information System (HRIS)
- Internal Communications
- Employment Verification
- Excel Spreadsheets
- Verbal and Written Communication
- Selection Strategies
- Job Description Development
- Interviewing Clients
- Administrative Support
- Candidate Pipeline Development
- Strategic Sourcing
- Determining Staffing Needs
- Data Tracking Applications
- Employee Discipline
- Regulations Compliance
- Offer Letter Drafting
- Clerical Support
- Human Resource Policies
- Recruitment Strategy Development
- Client Relationship Management
- Candidate Pre-Screening
- Team Collaboration
- Providing Feedback
- Organizational Planning Knowledge
- Contracting
References
Upon request
Interests
Reading, writing articles, blogging, making music, and driving
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsFlexible work hoursPersonal development programsTimeline
Recruitment Specialist
Majorel Ghana Limited
09.2022 - Current
Human Resource Advisor
09.2020 - 06.2022
Recruitment Administrator
G4S Security Services Ghana Ltd
12.2018 - 09.2020
Service Station Manager
Petroleum Solution GH Ltd
08.2017 - 05.2018
Trainee Manager
Petroleum Solutions Ltd
12.2016 - 07.2017
Field/Fuel Clerk
Golden Star Bogoso/Prestea Mines
12.2015 - 12.2016
Volunteer
Petroleum Solutions Limited
07.2014 - 12.2014
Nii Okai Ministries
01.2006 - 09.2008
Stores Officer
Tema Animal Hospital
02.2003 - 06.2003
HR Advisor
G4S Security Services Ghana Limited
Bachelor of Business Administration - Human Resource Management
Methodist University College
Mechanical Engineering
Tema Technical Institute
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