Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Reading, Weight Lighting
Timeline
Generic

FRANCIS KWAME AKPOBI

Kumasi

Summary

Reliable individual with skills and experience as Medical Laboratory Scientist. Smart and committed to job well done and offering exceptional drive. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Branch Manager

SYNLAB GHANA LTD
07.2023 - Current
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.

Branch Manager

SYNLAB GHANA LTD
08.2022 - 06.2023
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Medical Laboratory Technician

SYNLAB GHANA LTD
08.2021 - Current
  • Enhanced laboratory efficiency by implementing standardized testing procedures and protocols.
  • Increased patient satisfaction through timely and accurate diagnostic results.
  • Streamlined workflow by maintaining a well-organized and efficient work environment.
  • Reduced errors in test results by implementing rigorous quality control measures.
  • Collaborated with healthcare professionals to provide comprehensive patient care and improve treatment outcomes.
  • Improved turnaround times for test results through effective time management and prioritization of tasks.

Phlebotomist

SYNLAB GHANA LTD
08.2018 - Current
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.

Education

Bachelor of Science - Medical Laboratory Science

ACCRA TECHNICAL UNIVERSITY
Accra, Ghana
10.2023

Science Laboratory Technology

ACCRA TECHNICAL UNIVERSITY
Accra, Ghana
06.2017

Skills

  • Business Development
  • Process Improvement
  • Financial Oversight
  • Branch Operations Management
  • Sales Development

Accomplishments

  • Collaborated with team of 8 in the development of SYNLAB Bekwai Branch.

Certification

  • Project Management in Global Health - University of Washington, September, 2023
  • Leadership and Management in Health - University of Washington, December, 2022


Reading, Weight Lighting

Read an average of 2 books in a month

Workout 5 times in a week

Cooking

Timeline

Branch Manager

SYNLAB GHANA LTD
07.2023 - Current

Branch Manager

SYNLAB GHANA LTD
08.2022 - 06.2023

Medical Laboratory Technician

SYNLAB GHANA LTD
08.2021 - Current

Phlebotomist

SYNLAB GHANA LTD
08.2018 - Current

Bachelor of Science - Medical Laboratory Science

ACCRA TECHNICAL UNIVERSITY

Science Laboratory Technology

ACCRA TECHNICAL UNIVERSITY

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