Managing timely cash evacuations and balancing of till
Action on customer complaints
Advising and cross selling bank products to customers
Identifying customer needs and making appropriate product recommendations
Consulting Assistant
Lotus Mile
04.2024 - Current
Provided efficient business strategies to clients
Conducted research and analysis
Prepared documents and designed slides for meetings and presentations
Helped in maintaining timelines of projects
Administrative Assistant
Stanbic Bank Ghana
11.2022 - 10.2023
Company Overview: (Partnership and Client Journeys)
Understanding customer pain points and providing solutions
Conducted research and analysis for market intelligence
Engaged in phone calls or branch visits for Customer Insights gathering
Ensured the adherence ESG strategy of the bank
Participated in the 2023 hackathon competition
Writing of minutes
Performing other administrative duties
(Partnership and Client Journeys)
Teaching Assistant
Evangelical Presbyterian Church School
10.2021 - 12.2021
Company Overview: Accra
Supported teachers in tutoring [Mathematics, Science]
Clarifying mathematical concepts to ensure students' comprehension
Promoted student peer tutoring and group projects
Graded assignments and examination with constructive feedback
Offered one-on-one assistance to students with course difficulties
Accra
Education
Bachelor of Science - Mathematics
Kwame Nkrumah University of Science and Technology (KNUST)
Kumasi
09.2022
WASSCE - General Science
Ghana National College
Cape Coast
05.2018
Skills
MATLAB
R
SPSS
LaTeX
Microsoft Office Suite
Visio
Photoshop
Canva
Affiliations
Organizational Health Team, ABSA Ghana, Organizational and Health Safety(OHS) Rep, Makola branch
The Mathematics Community(TMC), KNUST, Secretary to the Women's Commissioner
Skills
MATLAB, R, SPSS, LaTeX, Microsoft Office Suite, Visio, Proficient in Photoshop, Canva, CorelDRAW, Proficient in developing infographics to convey complex mathematical concepts., Proficient in visual content for presentations and academic publications.
Research
Undergraduate Thesis, Kwame Nkrumah University of Science and Technology, Department of Mathematics, 09/2022, 09/2022, Conducted research on Mathematical Model on the Dynamics of Drug Abuse by Students., Applied the use of the SIR model and ordinary differential equations., Found the basic reproductive number to examine the spread of drug misuse., Found the stability of the fixed points using the Jacobian matrix., Performed sensitivity analysis to make an informed decision.
Timeline
Consulting Assistant
Lotus Mile
04.2024 - Current
Administrative Assistant
Stanbic Bank Ghana
11.2022 - 10.2023
Teaching Assistant
Evangelical Presbyterian Church School
10.2021 - 12.2021
Bachelor of Science - Mathematics
Kwame Nkrumah University of Science and Technology (KNUST)