Francisca Gyeni
Takoradi
Summary
Knowledgeable Public Relations Officer bringing four years of experience. Maintains calm, collected and analytical mindset in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Senior Sales Executive/Public Relations Officer
MEGA WORLD ( Samsung Customer Service Centre)
08.2019 - Current
- Producing and distributing internal and external communications.
- Assisting with marketing strategy development to increase public awareness and customer engagement.
- Forging strong media relationships to further public relations goals.
- Communicating media weekly to build relationships and optimize press coverage.
- Building positive relationships with public by utilizing strategic plans.
- Supporting public relations managers with writing, researching and preparation of materials.
- Established PR campaigns to raise awareness of organization and initiatives.
- Developing and implementing social media strategy to increase engagement to reach new customers.
Research Associate
Ce Surt Data Services Limited
02.2018 - 12.2018
- Collected, organized and stored data from primary and secondary sources.
- Evaluated changes and updates.
- Processed confidential data and information according to guidelines.
- Assisted to develop analysis and report using SPSS Statistics and Microsoft excel.
Administrative Assistant
Ghana Revenue Authority
09.2016 - 12.2017
- Managed confidential information.
- Educated taxpayers on calculation of VAT.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Typed and drafted of letters, minutes, and memos.
- Recorded proceeding at meetings.
- Processed tax payers credit certificate for taxpayers.
Retail Sales Assistant
Domjoe Company Limited
05.2016 - 09.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders.
- Made payments and deposits on behalf of company.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Public Relations Officer (Internship for 2 Years )
Amanfrom Government Hospital
05.2014 - 09.2014
- Produced and distributed internal and external communications.
- Assisted with marketing strategy development to increase public awareness and patient engagement.
- Developed social media plans to create online presence.
Education
Bachelor of Arts - Social Sciences
University of Cape Coast
Cape Coast, Central Region06.2016
High School Diploma -
Half - Assini Senior High School
Half -Assini , Western Region, Ghana05.2011
Skills
- Branding Management
- PR Strategy Oversight
- Consumer Research
- Strategy Implementation
- Effective Communication
- Social Media Expertise
Timeline
Senior Sales Executive/Public Relations Officer
MEGA WORLD ( Samsung Customer Service Centre)
08.2019 - Current
Research Associate
Ce Surt Data Services Limited
02.2018 - 12.2018
Administrative Assistant
Ghana Revenue Authority
09.2016 - 12.2017
Retail Sales Assistant
Domjoe Company Limited
05.2016 - 09.2016
Public Relations Officer (Internship for 2 Years )
Amanfrom Government Hospital
05.2014 - 09.2014
Bachelor of Arts - Social Sciences
University of Cape Coast
High School Diploma -
Half - Assini Senior High School
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