FRANCISCA GODSWAY DOGAH
Accra
Summary
Results-driven and detail-oriented administrative professional with a strong background in administrative management, teaching, Virtual Assistantship, and customer service. Proven track record of leveraging organisational skills, multitasking abilities, and adaptability to drive growth and efficiency in dynamic environments. Seeking a challenging role to apply my skills and experience in optimising organisational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
Mon Ami Pub
01.2018 - Current
- Managed daily sales accounts and ensured customer satisfaction through excellent service.
- Up-selling, and creating a welcoming atmosphere for all guests.
- Developed strong relationships with customers to drive sales growth.
Administrative Assistant
Korlebu Teaching Hospital
10.2024 - 10.2025
- Efficient Records and Data Management: organized and maintained departmental files with confidentiality and accuracy, appointment schedules, and ensuring smooth departmental operations.
- Strong Communication and Interpersonal Skills: Serve as a reliable point of contact between departments, staff, and patients, handling inquiries professionally and ensuring timely information flow.
- Proficiency in Office Tools and Hospital Systems: Skilled in Microsoft Office Suite and hospital management systems to support reporting, document preparation, and efficient workflow coordination.
Intern
Ghana Free Zones Authority
03.2024 - 04.2024
- Assisted with administrative tasks.
- Supported the Marketing team in maintaining records, and preparing reports.
- Developed communication skills through interaction with staff.
English Tutor
St.George Memorial School
01.2019 - 12.2019
- Designed and implemented engaging lesson plans to facilitate language acquisition.
- Supervised students in maintaining a clean and safe learning environment.
- Invigilated students during exams and provided constructive feedback.
Education
Bachelor of Arts - French and Psychology
University of Ghana
Legon01.2024
General Arts - undefined
Mawuli Senior High
01.2016
Basic Education Certificate Examination - undefined
Darsco International School
01.2013
Skills
- Computer skills- proficient in Microsoft word, powerpoint, excel
- Languages- Fluent in English, Twi, Ga, and Ewe, Intermediate in French
- Customer service and relations
- Teamwork and collaboration
- Multitasking and adaptability
- Organisation and time management
- Leadership and communication
- Problem-solving
Certification
Career essentials in alx
Virtual assistant in alx
Zomujo Peer Counselor
Languages
Twi, Ga, ewe
Advanced (C1)
LEADERSHIP EXPERIENCES
- Advertising Committee Representative (University of Ghana Student Representative Council) 2023-2024
- - Led and co-ordinated the development and execution of advertising strategies to promote student initiatives and school events.
- - Evaluated campaign performance, making adjustments to optimise engagement and participation in school activities.
- Student Representative Council Support Service representative.
- - Assisted students in obtaining information regarding language proficiency letters and transcripts.
- Sports Prefect of Slessor House, Mawuli Senior High (2015-2016)
- - organized and co-ordinated sports events, managed various sports teams, and encouraged student participation in athletics.
- - lead initiatives to improve sports facilities and resources within the school.
Timeline
Administrative Assistant
Korlebu Teaching Hospital
10.2024 - 10.2025
Intern
Ghana Free Zones Authority
03.2024 - 04.2024
English Tutor
St.George Memorial School
01.2019 - 12.2019
Sales Representative
Mon Ami Pub
01.2018 - Current
Bachelor of Arts - French and Psychology
University of Ghana
General Arts - undefined
Mawuli Senior High
Basic Education Certificate Examination - undefined
Darsco International School
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