Francisca Egyir

Administration

• Handle day-to-day administrative tasks, safeguarding sensitive information through the proper handling of confidential documents and secure storage methods.
• Monitoring both online and print media to identify potential business leads.
• Assist in pursuing new business opportunities, through the preparation and submission of tender documents for new contracts
• Conduct research to help improve business operations and stay up-to-date in the security industry.

Payroll

• Manage payroll data entry and processing for 1000+ employees to comply with regulatory requirements
• Prepare and submit SSNIT and PAYE payments for 1000+ employees in accordance with regulatory requirements
• Provide assistance to employees with inquiries regarding their payslips, deductions, and other related issues, providing clear and concise communication.
• Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.

• Answered phone calls and provided feedback to inquiries
• Collaborated with team to prepare monthly newsletters by creating content, proofreading and editing
• Worked with team members to plan and host the organization's annual project event for 100+ attendees
• Spearheaded the preparing of budgets for events
• Engaged and communicated effectively with donors through progress reports, thank-you emails and updates
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.

Operations
• Prepared stationery materials and equipment for all training sessions within hub location.
• Ensured that all training materials are available before the start of each training session and return to the hub after training sessions.
• Monitored training needs for each class and replenished stock as and when necessary.
• Supported training assistant with the arrangement of classrooms and outdoor training spaces for group activities. Arranged weekly catering for training sessions.

Internal and external communications
• Managed all communications (written and orally) with catering providers within hub location.
• Managed all administrative communications (written and orally) with trainers and trainer's assistants within hub location.
• Made weekly follow-up calls to trainees in each week and submitted updates to the Training and Capacity Building Manager.

Finances
• Managed financial allocations and expenditures according to delegated authority and rendered timely accounts
• Submitted monthly invoices for the provision of catering services.
• Managed the disbursement of all transportation payments and submitted weekly reconciliation to the Training and Capacity Building Manager.

Monitoring and Evaluation
• Collected and submitted weekly and monthly attendance figures for each training class.
• Logged weekly updates of attendance figures onto the Training Management Database.
• Worked with the Training and Capacity Building Manager to conduct scheduled quality assurance visits to each training class within hub location.