Hi, I’m
Francis Zienaa
JIRAPA
Overview
13
years of professional experience
5
years of post-secondary education
Work History
National Health Insurance Authority
Assistant Public Relations Officer
02.2019 - Current
Job overview
- Produced and distributed internal and external communications.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Executed social media plans to create cohesive online presence.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Ghana Education ServiceWA, GHANA
Subject Teacher
09.2010 - 02.2019
Job overview
- Increased parent involvement by regularly communicating with families regarding student progress and upcoming events.
- Served as a mentor for new teachers, providing guidance and support in creating effective lesson plans and managing classroom behavior.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
Education
University For Development StudiesTamale-Ghana
Bachelor Of Arts from Environment And Resource Management
09.2012 - 09.2017
Skills
- Public Relations
- Crisis Response
- Media Relations
- Know Your Customer
- Welfare Management
- Communication Strategies
- Communications Management
- Reputation Management
- Fee Collection
- Information Gathering
- Media Interviews
Timeline
Assistant Public Relations Officer
National Health Insurance Authority
02.2019 - Current
University For Development Studies
Bachelor Of Arts from Environment And Resource Management
09.2012 - 09.2017
Subject Teacher
Ghana Education Service
09.2010 - 02.2019
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