FRANCIS WILSON BOADU
Dispensing Technician and Caregiver
Accra,Western Region
Summary
Proven track record at FR.THOMAS ROONEY CATHOLIC HOSPITAL, enhancing patient satisfaction and safety through meticulous medication management and empathetic patient care. Excelled in teamwork and problem-solving, significantly contributing to a well-organized pharmacy environment and efficient patient service. Demonstrated expertise in medical documentation and patient counseling, ensuring optimal health outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispensing Assistant
FR.THOMAS ROONEY CATHOLIC HOSPITAL
04.2022 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
Pharmacy Assistant Volunteer
FR.THOMAS ROONEY CATHOLIC HOSPITAL
02.2020 - 02.2021
- Helped reduce wait times for patients by consistently prioritizing tasks based on urgency and pharmacist directives.
- Enhanced patient satisfaction by efficiently processing prescriptions and maintaining accurate records.
- Fostered a culture of continuous improvement within the volunteer team by regularly sharing feedback and suggestions for enhancing efficiency and patient satisfaction.
- Maintained open lines of communication with pharmacists to promptly address any discrepancies or concerns related to medication orders.
Assistant Caregiver (Hospital Practice)
FR.THOMAS ROONEY CATHOLIC HOSPITAL
03.2018 - 07.2019
- Consistently maintained open lines of communication between healthcare team members regarding any changes in patient status or needs.
- Provided timely medication administration and monitored side effects, ensuring optimal health outcomes for patients.
- Offered companionship to patients by actively listening to their stories and participating in shared interests or hobbies.
- Implemented creative solutions for managing challenging behaviors in dementia patients while preserving dignity and respect at all times.
- Promoted proper nutrition by preparing healthy meals according to individual dietary needs and preferences.
- Facilitated transportation services for medical appointments or errands, enabling patients to maintain independence outside the home setting.
Education
Diploma In Caregiving - Health Assistance
Alison
Ireland06.2024
HND Dispensing Technology - Pharmaceutical Sciences
Kumasi Technical University
Kumasi, Ghana 10.2015
Skills
- Stocking shelves
- Product restocking
- Supply Restocking
- Quality Assurance
- Medical Documentation
- Patient Safety
- Patient Records Management
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Patient Counseling
- Drug Classification Knowledge
Certification
Certified Dispensing Technician
Languages
English
Advanced (C1)
Timeline
Dispensing Assistant
FR.THOMAS ROONEY CATHOLIC HOSPITAL
04.2022 - Current
Pharmacy Assistant Volunteer
FR.THOMAS ROONEY CATHOLIC HOSPITAL
02.2020 - 02.2021
Assistant Caregiver (Hospital Practice)
FR.THOMAS ROONEY CATHOLIC HOSPITAL
03.2018 - 07.2019
Diploma In Caregiving - Health Assistance
Alison
HND Dispensing Technology - Pharmaceutical Sciences
Kumasi Technical University
Certified Dispensing Technician
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