Summary
Overview
Work History
Education
Skills
Timeline

Francis Owusu

Accra

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Goods Driver

Nagisa Pharmarcy
01.2024 - Current
  • Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
  • Optimized vehicle capacity utilization by strategically arranging cargo based on dimensions, weight distribution guidelines, and specific client requirements.
  • Enhanced safety standards by conducting regular vehicle inspections and promptly addressing maintenance issues.
  • Contributed to team success by providing support to fellow drivers during busy periods or when faced with unforeseen challenges.
  • Collaborated with dispatchers to effectively manage workload and prioritize urgent assignments.
  • Worked to prevent shortages and damage to products.
  • Ensured timely deliveries for increased customer satisfaction and repeat business.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Operated with safety and skill to avoid accidents and delays.
  • Promoted company reputation through professional interactions with customers, vendors, and colleagues alike.

Light Duty Driver

Iridak Roofing Systems
04.2023 - 12.2023
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Provided accurate documentation of trips, logging miles driven, fuel consumption, and any incidents encountered during shifts.
  • Remained calm under pressure when faced with unexpected situations like detours or road closures, quickly adapting routes as necessary to keep trips on schedule without compromising safety standards set forth by the company policy guidelines.
  • Communicated effectively with dispatchers to receive job assignments, report progress, or address any challenges while en route.
  • Contributed to company reputation for punctuality by consistently arriving at pick-up locations ahead of schedule.
  • Acted as a knowledgeable resource for passengers seeking information about local attractions or services, elevating their overall experience and encouraging repeat business.
  • Improved fuel efficiency by implementing eco-friendly driving techniques, conserving resources and reducing expenses.
  • Collaborated with team members to optimize scheduling and routing efforts for maximum efficiency across all drivers on staff.
  • Provided support to colleagues during peak periods or emergencies, demonstrating a team player mentality while ensuring all responsibilities were completed successfully.

Personal Driver

Iridak Roofing Systems
08.2022 - 04.2023
  • Enhanced client satisfaction by providing timely and efficient transportation services.
  • Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong rapport with clients, leading to repeat business and positive referrals.
  • Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
  • Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
  • Assisted elderly passengers with mobility needs by providing physical support when entering/exiting the vehicle.
  • Kept detailed logs of mileage, expenses, and destinations to ensure accurate billing records for clients or employers.
  • Utilized defensive driving techniques to prevent accidents in high-traffic situations.
  • Assisted clients with luggage or other items, demonstrating excellent customer service skills.
  • Collaborated with personal assistants and schedulers to coordinate seamless transportation for executives or VIPs.
  • Retrieved wheelchairs and other mobility aids for passenger convenience and safety.
  • Performed minor repairs such as replacing lamps and fuses.
  • Provided safe transportation during inclement weather conditions like snowstorms or heavy rainfalls.
  • Engaged in polite conversation when appropriate to encourage passenger comfort.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Delivery Driver

Flintiers Ventures
01.2022 - 08.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Education

No Degree - General Studies

Calvary School, Accra, Ghana
06.2019

Skills

  • Safety equipment usage
  • Basic plumbing knowledge
  • Pool maintenance expertise
  • Teamwork mindset
  • Chemical handling proficiency

Timeline

Goods Driver - Nagisa Pharmarcy
01.2024 - Current
Light Duty Driver - Iridak Roofing Systems
04.2023 - 12.2023
Personal Driver - Iridak Roofing Systems
08.2022 - 04.2023
Delivery Driver - Flintiers Ventures
01.2022 - 08.2022
Calvary School - No Degree, General Studies
Francis Owusu