Summary
Overview
Work History
Education
Skills
Personal Information
References
Work Availability
Quote
Timeline
Hi, I’m

FRANCIS ODOI ANUM

DRIVER
Accra
FRANCIS ODOI ANUM

Summary

I am Friendly and outgoing Chauffeur proficient in safe operations, passenger transportation and GPS mapping.

An Excellent communicator and problem solver with solid track record in the field. I am an Expert Chauffeur with history of providing first-rate service to various Dignitaries and other Diplomats of the Embassy of Spain.

I am also Experienced in delivering Diplomats to important events according to schedule, Offering high energy and consistent service.

I am Service-minded Chauffeur versed in customer service, security and passenger assistance. I am an Outgoing professional with strong conflict resolution skills and excellent knowledge of local roads.

A High-performing transportation management professional successful at maximizing operational success through strategic process improvements and business development plans. Talented leader and manager, Service-oriented Driver highly effective at satisfying all Diplomats and various Dignataries and visitors of the Embassy as well as remaining calm in challenging circumstances.

I am Bringing in a Truck Driving,Fork lift machine,Motorcycle license which makes me versatile and well abreast with my job description with clean driving record.

An Industrious Driver trained in maintaining tight schedules, keeping vehicles in good working order and updating documentation every day. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.

Overview

18
years of professional experience

Work History

Embassy of Spain Ghana

Chauffeur
12.2019 - Current

Job overview

  • Transporting the Ambassador, Deputy Ambassador and other diplomats to various destinations and functions
  • Running various errands and performing other tasks assigned.
  • Mapped efficient routes with minimal disruptions or schedules by the effective usage of GPS.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Managed teams of drivers, shift schedules and reservation calendars.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for the Embassy.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries throughout my years of employment.
  • Used GPS and maps to navigate and find best route to destinations to deliver the Ambassador and other diplomats on time.
  • Transported high-value clients of the Embassy with professionalism and discretion.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Developed deep knowledge of local routes and area destinations.

Roraima Data Services (Ghana)

Information Technology and Marketing officer
04.2017 - 10.2019

Job overview

  • Organizing Marketing seminars and Presentations with prospective clients
  • Lead personnel for Logistics Planning and Strategies
  • Testing and Evaluation of digital and web-based technology systems
  • Training of New and Existing clients
  • Online marketing and Network support for agents and institutional customers.
  • Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
  • Determined best methods for IT to support key business objectives.
  • Aligned IT solutions and deliverables with company strategic vision.
  • Established positive relationships with industry leaders to gain insight into innovations and trends.
  • Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
  • Analyzed financial investment in IT systems, potential return on investment and impact on productivity.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Supervised multi-functional teams of technology professionals, coders and support experts.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Compiled product and customer data to generate informed profit projections.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Completed and submitted monthly and yearly reports to support executive decision making.

Debill Services Limited

Airline Profiler/ Aviation and Cargo Security
07.2011 - 02.2017

Job overview

  • Checking of documents such as passports and visas
  • Profiling of passengers for imposter and fraud detection
  • General aircraft security such as searching for concealed items
  • Baggage and personnel searches
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Screened over thousands passengers per day by verifying ID's and boarding passes for the number of years i worked there.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Newnet Computer Solutions

Computer Hardware and Networking Technician
01.2009 - 03.2011

Job overview

  • Troubleshoot and repaired computers such as laptop and desktop computers
  • Troubleshoot and repaired related hardware issues/ problems
  • Networked computers
  • Performed general sales such as laptops, pen drives, scanners, printers, hard disk drives, system unit, Network cables, and other computer accessories
  • Provided customer service delivery.
  • Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
  • Investigated hardware product issues involving materials and software and devised solutions.
  • Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Diagnosed and executed resolution for network and server issues.
  • Monitored network hardware operations to evaluate proper configuration.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Provided faculty and staff with security software and network configuration support.

Sly-Tech Office Machines

Computer Repairs Technician
07.2005 - 05.2008

Job overview

  • Troubleshoot and repaired computers
  • Repaired Scanners and printers
  • Serviced office computers and other hardware
  • Performed general sales such as laptops, pen drives, scanners, printers, hard disk drives, system unit, Network cables, and other computer accessories
  • Provided customer service delivery.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Recommended new and replacement hardware and software purchases.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
  • Served as backup for staff members, responding to system failure and maintenance emergencies.

Education

Data Link Pre-University College
TEMA

GED
05.2012

University Overview

  • General Business Certificate
  • Business Mathematics
  • Information Technology
  • Commerce
  • Office Practice
  • Economics
  • English Language

Intercom Programming And Manufacturing Company (IPMC)
ACCRA

GED
12.2008

University Overview

  • Hardware and Networking Qualified Professional
  • Hardware Support Skills
  • Software Support Skills
  • Networking Essentials

Accra Technical Training Institute
ACCRA

High School Diploma
12.2005

University Overview

  • Senior High School Certificate
  • Small Engines Repair Craft
  • Mathematics
  • Integrated Science
  • Social Studies
  • English Language
  • Physics
  • Chemistry
  • Elective Mathematics

Seashell International School
ACCRA

High School Diploma
07.2002

University Overview

  • Junior High School Certificate
  • English Language
  • Social Studies
  • Mathematics
  • General Science
  • Agricultural Science
  • Religious and Moral Education
  • Technical Skills
  • Technical Drawing
  • Calabash Art
  • Ga

Skills

  • Multi-Passenger Vehicles
  • Security Understanding
  • Professional Demeanor
  • Confidentiality Understanding
  • Safety Regulations
  • Schedule Management
  • Road Regulations Knowledge
  • Vehicle Operations
  • Mechanical Systems
  • Mobile Platforms
  • Vehicle Maintenance
  • Cleaning and Sanitation
  • Maintenance
  • Adaptable Nature
  • Till Counting
  • Safe Driving Techniques
  • Microsoft Office
  • Marketing Initiatives
  • Conflict Resolution Skills
  • Road Safety Knowledge

Personal Information

Personal Information
  • Title: Logistics Officer
  • Date of Birth: 01/16/88

References

References
Available Upon Request
Availability
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Chauffeur
Embassy of Spain Ghana
12.2019 - Current
Information Technology and Marketing officer
Roraima Data Services (Ghana)
04.2017 - 10.2019
Airline Profiler/ Aviation and Cargo Security
Debill Services Limited
07.2011 - 02.2017
Computer Hardware and Networking Technician
Newnet Computer Solutions
01.2009 - 03.2011
Computer Repairs Technician
Sly-Tech Office Machines
07.2005 - 05.2008
Data Link Pre-University College
GED
Intercom Programming And Manufacturing Company (IPMC)
GED
Accra Technical Training Institute
High School Diploma
Seashell International School
High School Diploma
FRANCIS ODOI ANUMDRIVER